Abstract
This paper explores the adoption of wearable services from the perspective of usability. Firstly, three factors influencing the usability of wearable services are proposed, namely device characteristics, APP characteristics, network characteristics. Secondly, we put forward an adoption framework based on usability of wearable service. The empirical analysis results from the structural equation model analysis show that device characteristics, APP characteristics and network characteristics have significant impacts on the usability of wearable services, and usability significantly affected use intention. It indicates that the characteristics of wearable devices are very important and consumer satisfaction needs to be improved urgently. The conclusions of the study can provide references for the usability and adoption of wearable services, and point out the direction of product development for wearable device manufacturers.
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Gu, Z., Wei, J. (2020). Wearable Services Adoption Study from a Perspective of Usability. In: Salvendy, G., Wei, J. (eds) Design, Operation and Evaluation of Mobile Communications. HCII 2020. Lecture Notes in Computer Science(), vol 12216. Springer, Cham. https://doi.org/10.1007/978-3-030-50350-5_2
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DOI: https://doi.org/10.1007/978-3-030-50350-5_2
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