Abstract
Air Traffic Control (ATC) specialists work in an environment where the proficient interaction between humans and computer systems is crucial to provide a safe and efficient flow of traffic. The complexity of this system may increase due to planned changes in operator roles and a projected rise in traffic volume. This increase, over an already highly complex system, will exacerbate the mental workload placed on the operator. The emergence of wearable sensors that measure physiological signals enables us to monitor the mental workload in real time without interfering in operational activity. However, the use of a single sensor approach may not provide a comprehensive assessment of cognitive workload while executing a complex task. Therefore, this study implemented a multimodal approach by using two sensors, namely functional near infrared spectroscopy (fNIRS) and eye-tracking, to evaluate the cognitive workload changes experienced by an ATC specialist. Three retired tower controllers with over 20 years of experience, underwent three sessions of experimentation where each individual fulfilled one of the following roles - observer, a Local controller or a Ground controller. During each iteration, the fNIRS and eye tracking sensors were attached to the Local controller while they commanded aircraft through verbal clearances. The task difficulty and complexity were quantified by the number of aircraft and clearances given, respectively. The number of aircraft displayed on the screen increased across time and was positively correlated with oxygenation measures assessed by the fNIRS signals of both the right and left prefrontal cortex. On the other hand, the number of fixations was positively correlated with the number of clearances. These results suggest fNIRS and eye-tracking measures are sensitive to changes in cognitive workload, and indicates that they may be amenable to complement each other for the assessment of the multidimensionality of cognitive workload induced by task difficulty and complexity.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Lesiuk, T.: The effect of preferred music listening on stress levels of air traffic controllers. Arts Psychother. 35, 1–10 (2008)
Finkelman, J.M.: A large database study of the factors associated with work-induced fatigue. Hum. Factors 36, 232–243 (1994)
Federal Aviation Administration: Forecasts of IFR aircraft handled by FAA air route traffic control centers FY 2017-2040 (2018)
ICAO: The World of Air Transport in 2017. https://www.icao.int/annual-report-2017/Pages/the-world-of-air-transport-in-2017.aspx. Accessed 09 Feb 2020
Vogt, J., Hagemann, T., Kastner, M.: The impact of workload on heart rate and blood pressure in en-route and tower air traffic control. J. Psychophysiol. 20, 297–314 (2006)
Ahlstrom, U., Friedman-Berg, F.J.: Using eye movement activity as a correlate of cognitive workload. Int. J. Ind. Ergon. 36(7), 623–636 (2006)
Di Nocera, F., Fabrizi, R., Terenzi, M., Ferlazzo, F.: Procedural errors in air traffic control: effects of traffic density, expertise, and automation. Aviat. Space Environ. Med. 77, 639–643 (2006)
Hilburn, B., Jorna, P.G., Byrne, E.A., Parasuraman, R.: The effect of adaptive air traffic control (ATC) decision aiding on controller mental workload. In: Mouloua, M., Koonce, J. (eds.) Human-Automation Interaction: Research and Practice, pp. 84–91. Erlbaum, Mahwah (1997)
Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. In: Hancock, P.A., Meshkati, N. (eds.) Advances in Psychology, Human Mental Workload, pp. 139–183. Amsterdam, Elseiver (1988)
Langan-Fox, J., Sankey, M.J., Canty, J.M.: Human factors measurement for future air traffic control systems. Hum. Factors J. Hum. Factors Ergon. Soc. 51(5), 595–637 (2009)
Bhavsar, P., Srinivasan, B., Srinivasan, R.: Quantifying situation awareness of control room operators using eye-gaze behavior. Comput. Chem. Eng. 106, 191–201 (2017)
Bruder, C., Hasse, C.: Differences between experts and novices in the monitoring of automated systems. Int. J. Ind. Ergon. 72, 1–11 (2019)
Otero, S.C., Weekes, B.S., Hutton, S.B.: Pupil size changes during recognition memory. Psychophysiology 48(10), 1346–1353 (2011)
Causse, M., Lancelot, F., Maillant, J., Behrend, J., Cousy, M., Schneider, N.: Encoding decisions and expertise in the operator’s eyes: using eye-tracking as input for system adaptation. Int. J. Hum Comput Stud. 125, 55–65 (2019)
Rudi, D., Kiefer, P., Raubal, M.: The instructor assistant system (iASSYST) utilizing eye tracking for commercial aviation training purposes. Ergonomics 63(1), 61–78 (2019)
Edwards T.: Human performance in air traffic control. Dissertation, University of Nottingham (2013)
Ball, M., Barnhart, C., Nemhauser, G., Odoni, A.: Air transportation: irregular operations and control. In: Barnhart, C., Laporte, G. (eds.) Handbooks in Operations Research and Management Science, vol. 14, pp. 1–67. Elsevier, Amsterdam (2007)
Durso, F.T., Manning, C.A.: Air traffic control. Rev. Hum. Factors. Ergon. 4, 195–244 (2008)
Kostenko, A., Rauffet, P., Coppin, G.: A dynamic closed-looped and multidimensional model for mental workload evaluation. IFAC - Papers On Line 49(19), 549–554 (2016)
Ayaz, H., Shewokis, P.A., Bunce, S., Izzetoglu, K., Willems, B., Onaral, B.: Optical brain monitoring for operator training and mental workload assessment. NeuroImage 59(1), 36–47 (2012)
Evans, D.C., Fendley, M.: A multi-measure approach for connecting cognitive workload and automation. Int. J. Hum Comput Stud. 97, 182–189 (2017)
Friedrich, M., Biermann, M., Gontar, P., Biella, M., Bengler, K.: The influence of task load on situation awareness and control strategy in the ATC tower environment. Cogn. Technol. Work 20(2), 205–217 (2018)
İşbilir, E., Çakır, M.P., Acartürk, C., Tekerek, A.Ş.: Towards a multimodal model of cognitive workload through synchronous optical brain imaging and eye tracking measures. Front. Hum. Neurosci. 13, 1–13 (2019)
Truschzinski, M., Betella, A., Brunnett, G., Verschure, P.F.M.J.: Emotional and cognitive influences in air traffic controller tasks: an investigation using a virtual environment. Appl. Ergon. 69, 1–9 (2018)
Marchitto, M., Benedetto, S., Baccino, T., Cañas, J.J.: Air traffic control: ocular metrics reflect cognitive complexity. Int. J. Ind. Ergon. 54, 120–130 (2016)
Harrison, J., et al.: Cognitive workload and learning assessment during the implementation of a next-generation air traffic control technology using functional near-infrared spectroscopy. IEEE Trans. Hum.-Mach. Syst. 44(4), 429–440 (2014)
Tsai, M.-J., Hou, H.-T., Lai, M.-L., Liu, W.-Y., Yang, F.-Y.: Visual attention for solving multiple-choice science problem: an eye-tracking analysis. Comput. Educ. 58(1), 375–385 (2012)
van der Wel, P., van Steenbergen, H.: Pupil dilation as an index of effort in cognitive control tasks: a review. Psychon. Bull. Rev. 25(6), 2005–2015 (2018)
ICAO.: Doc 9328: Manual of Runway Visual Range Observing and Reporting Practices. International Civil Aviation Organization, 3rd edn. (2005)
van Schaik, F.J., Roessingh, J.J.M., Lindqvist, G., Fält, K.: Assessment of visual cues by tower controllers, with implications for a remote tower control centre. IFAC Proc. Vol. 43(13), 123–128 (2010)
Ha, C.H., Kim, J.H., Lee, S.J., Seong, P.H.: Investigation on relationship between information flow rate and mental workload of accident diagnosis tasks in NPPs. IEEE Trans. Nucl. Sci. 53(3), 1450–1459 (2006)
Di Flumeri, G., et al.: Brain–computer interface-based adaptive automation to prevent out-of-the-loop phenomenon in air traffic controllers dealing with highly automated systems. Front. Hum. Neurosci. 13, 296 (2019)
Bernhardt, K.A., et al.: The effects of dynamic workload and experience on commercially available EEG cognitive state metrics in a high-fidelity air traffic control environment. Appl. Ergon. 77, 83–91 (2019)
Matthews, G., Reinerman-Jones, L.E., Barber, D.J., Abich, J.: The psychometrics of mental workload: multiple measures are sensitive but divergent. Hum. Factors 57(1), 125–143 (2015)
Hogervorst, M.A., Brouwer, A.M., van Erp, J.B.F.: Combining and comparing EEG, peripheral physiology and eye-related measures for the assessment of mental workload. Front. Neurosci. 8, 1–15 (2014)
Komogortsev, O.V., Karpov, A.: Automated classification and scoring of smooth pursuit eye movements in the presence of fixations and saccades. Behav. Res. Methods 45, 203–215 (2013)
Wei, T., Simko, V.: R package “corrplot”: visualization of a correlation matrix (version 0.84) (2017)
Engelhardt, P.E., Ferreira, F., Patsenko, E.G.: Rapid communication pupillometry reveals processing load during spoken language comprehension. Q. J. Exp. Psychol. 63(4), 639–645 (2010)
Wickham, H.: R Package “ggplot2”: Elegant Graphics for Data Analysis. Springer, New York (2016). https://doi.org/10.1107/978-0-387-98141-3
Hansen, J.P., Hardenberg, D., Biermann, F., Bækgaard, P.: A gaze interactive assembly instruction with pupillometric recording. Behav. Res. Methods 50(4), 1723–1733 (2018)
Eckstein, M.K., Guerra-Carrillo, B., Miller Singley, A.T., Bunge, S.A.: Beyond eye gaze: what else can eyetracking reveal about cognition and cognitive development? Dev. Cogn. Neurosci. 25, 69–91 (2017)
Alemdag, E., Cagiltay, K.: A systematic review of eye tracking research on multimedia learning. Comput. Educ. 125, 413–428 (2018)
Athènes, S., Averty, P., Puechmorel, S., Delahaye, D., Collet, C.: ATC complexity and controller workload: trying to bridge the gap. www.aaai.org. Accessed 10 Feb 2020
Delpy, D.T., Cope, M., van der Zee, P.: Estimation of optical path length through tissue from direct time of flight measurement. Phys. Med. Biol. 33(12), 1433–1442 (1988)
Herrmann, M.J., et al.: D4 receptor gene variation modulates activation of prefrontal cortex during working memory. Eur. J. Neurosci. 26(10), 2713–2718 (2007)
Hilburn, B., Jorna, P.G.A.M.: Workload and air traffic control. In: Human Factors in Transportation. Stress, Workload, and Fatigue, pp. 384–394 (2001)
Izzetoglu, M., Izzetoglu, K., Bunce, S., Ayaz, H., Devaraj, A., Onaral, B.: Functional Near-Infrared Neuroimaging. IEEE Trans. Neural Syst. Rehabil. Eng. 13(2), 153–159 (2005)
Jobsis, F.F.: Noninvasive, infrared monitoring of cerebral and myocardial oxygen sufficiency and circulatory parameters. Science 198(4323), 1264–1267 (1977)
Kirwan, B.: Validation of human reliability assessment of techniques: part 1 - Validation issues. Saf. Sci. 27(1), 25–41 (1997)
Kirwan, B., Scaife, R., Kennedy, R.: Investigating complexity factors in UK air traffic management. In: Engineering Psychology and Cognitive Ergonomics, pp. 189–195 (2017)
Stein, E.S.: Air traffic controller workload: an examination of workload probe. Atlantic City International Airport: Federal Aviation Administration Technical Center. (DOT/FAA/CT-TN84/24) (1985)
Koros, A., Rocco, P.S., Panjwani, G., Ingurgio, V., D’Arcy, J.F.: Complexity in air traffic control towers: a field study. Part 1: complexity factors (2003)
Martijn Jansma, J., Ramsey, N.F., Coppola, R., Kahn, R.S.: Specific versus nonspecific brain activity in a parametric N-back task. Neuroimage 12, 688–697 (2000)
Matsuo, K., et al.: Prefrontal hyperactivation during working memory task in untreated individuals with major depressive disorder. Mol. Psychiatry 12(2), 158–166 (2007)
Milton, J.G., Small, S.S., Solodkin, A.: On the road to automatic: dynamic aspects in the development of expertise. J. Clin. Neurophysiol. 21(3), 134–143 (2004)
Veltman, D.J., Rombouts, S.A.R.B., Dolan, R.J.: Maintenance versus manipulation in verbal working memory revisited: an fMRI study. NeuroImage 18(2), 247–256 (2003)
Villringer, A., Chance, B.: Non invasive optical spectroscopy and imaging of human brain function. Trends Neurosci. 20(10), 435–442 (1997)
Wickens, C.D., Hollands, J.G.: Engineering Psychology and Human Performance, 3rd edn. Prentice Hall, Upper Saddle River (2000). N. Roberts & B. Webber
Wickens, C.D.: Situation awareness and workload in aviation. Curr. Dir. Psychol. Sci. 11(4), 128–133 (2002)
Izzetoglu, K., Bunce, S., Onaral, B., Pourrezaei, K., Chance, B.: Functional optical brain imaging using near-infrared during cognitive tasks. Int. J. Hum.-Comput. Interact. 17(2), 211–227 (2004)
Reddy, P., Richards, D., Izzetoglu, K.: Cognitive performance assessment of UAS sensor operators via neurophysiological measures. Front. Hum. Neurosci. 12 (2018)
Izzetoglu, K., Richards, D.: Human performance assessment: evaluation of wearable sensors for monitoring brain activity. In: Vidulich, M., Tsang, P. (eds.) Improving Aviation Performance through Applying Engineering Psychology: Advances in Aviation Psychology, 1st edn, pp. 163–180. CRC Press, Boca Raton (2019)
Acknowledgment
The authors would like to gratefully thank and recognize Dr. Jerry Crutchfield (FAA – Civil Aeronautical Medical Insitute. Oklahoma City, Oklahoma) for his continuous support through the experimental protocol, data acquisition phases of the experiment; and for facilitating access to the simulation environment. In addition, his comments throughout the writing process of this paper were invaluable.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Palma Fraga, R., Reddy, P., Kang, Z., Izzetoglu, K. (2020). Multimodal Analysis Using Neuroimaging and Eye Movements to Assess Cognitive Workload. In: Schmorrow, D.D., Fidopiastis, C.M. (eds) Augmented Cognition. Theoretical and Technological Approaches. HCII 2020. Lecture Notes in Computer Science(), vol 12196. Springer, Cham. https://doi.org/10.1007/978-3-030-50353-6_4
Download citation
DOI: https://doi.org/10.1007/978-3-030-50353-6_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-50352-9
Online ISBN: 978-3-030-50353-6
eBook Packages: Computer ScienceComputer Science (R0)