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Use of an Emotional Chatbot for the Analysis of a Discussion Forum for the Improvement of an E-Learning Platform

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Learning and Collaboration Technologies. Human and Technology Ecosystems (HCII 2020)

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Abstract

In this work, we try to show that the contribution of a chatbot in an e-learning platform can bring more efficiency in learning. The observation being that many learners either abandon their learning. They judge that it’s not very effective, because often their questions are not answered adequately. Our emotional chatbot proposal shows that if we take into account the emotional state of the learner, we can offer him an answer adapted to his concerns that appear during their learning processes

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Author information

Authors and Affiliations

  1. Université Paris Est Marne-La-Vallée, Equipe Dispositifs d’Information et de Communication à l’Ere Numérique (DICEN IDF), Conservatoire national des arts et métiers, Paris-Est Paris-Ouest, EA 7339, Serris, France

    Karim Elia Fraoua

  2. Université Paris Est Creteil, Céditec EA 3119, Créteil, France

    Jean-Marc Leblanc

  3. Université Lorraine, Equipe Dispositifs d’Information et de Communication à l’Ere Numérique (DICEN IDF), Conservatoire national des arts et métiers, Paris-Est Paris-Ouest, EA 7339, Serris, France

    Amos David

Authors
  1. Karim Elia Fraoua
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  2. Jean-Marc Leblanc
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  3. Amos David
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Corresponding author

Correspondence to Karim Elia Fraoua .

Editor information

Editors and Affiliations

  1. Cyprus University of Technology, Limassol, Cyprus

    Panayiotis Zaphiris

  2. Cyprus University of Technology, Limassol, Cyprus

    Andri Ioannou

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Elia Fraoua, K., Leblanc, JM., David, A. (2020). Use of an Emotional Chatbot for the Analysis of a Discussion Forum for the Improvement of an E-Learning Platform. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. Human and Technology Ecosystems. HCII 2020. Lecture Notes in Computer Science(), vol 12206. Springer, Cham. https://doi.org/10.1007/978-3-030-50506-6_3

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  • DOI: https://doi.org/10.1007/978-3-030-50506-6_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50505-9

  • Online ISBN: 978-3-030-50506-6

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