Skip to main content
SpringerLink
Log in

Acceptance and Diffusion of Services Based on Secure Elements in Smartphones – Study Design and First Results of the Pretests

  • Conference paper
  • First Online:
HCI in Mobility, Transport, and Automotive Systems. Automated Driving and In-Vehicle Experience Design (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12212))

Included in the following conference series:

  • 2031 Accesses

Abstract

With the increasing spread of digital services and apps, the risk and damage potential of attacks and identity theft increases. In addition, there are services, such as season tickets on public transport, that must be protected at a high level of security so that there is no significant risk of abuse.

The OPTIMOS 2.0 Project wants to establish an open ecosystem with a Trusted Service Manager as core element serving as a secure storage location for cryptographic keys etc. on the smartphone. The set up of such system depends on suppliers offering their services on that platform as well as customers, who accept, demand and use these services. Both sides have to be acquired to ensure long-term success.

In this paper we would like to present an approach to achieve the user acceptance of different services using an Secure Element to provide hardware secured services. With this we want to support the decision to invest quite a lot money for the initialization of the OPTIMOS 2.0 ecosystem.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    There is a broad discussion in literature about the demand-pull and the technology-push effect and the influencing factors of innovations [4, 9, 14].

  2. 2.

    The project is co-financed by the German Federal Ministry for Economic Affairs and Energy.

  3. 3.

    Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC.

  4. 4.

    According to Seiboth et al. [11], 75% of German public transport users consider fast and easy ticket purchase to be crucial.

  5. 5.

    According to a study from 2018, 81% of Germans regularly use a smartphone [11].

  6. 6.

    A detailed evaluation in German language can be found here [7].

  7. 7.

    The described procedure is based on the steps recommended by Backhaus et al. [1, pp. 180], Hensher et al. [6, p. 102] and Helm et al. [5, p. 25].

  8. 8.

    The theoretical approach of analogue products originally comes from Cronrath et al. [3] and Thomas [13].

References

  1. Backhaus, K., Erichson, B., Weiber, R.: Fortgeschrittene multivariate Analysemethoden: eine anwendungsorientierte Einführung. Springer, Heidelberg (2015) https://doi.org/10.1007/978-3-662-46087-0

  2. Bass, F.M.: A new product growth for model consumer durables. Manage. Sci. 15(5), 215–227 (1969)

    Article  Google Scholar 

  3. Cronrath, E.-M., Zock, A.: Forecasting the diffusion of innovations by analogies: examples of the mobile telecommunication market. In: International Conference of the SD Society, pp. 1–16. Citeseer (2007)

    Google Scholar 

  4. Di Stefano, G., Gambardella, A., Verona, G.: Technology push and demand pull perspectives in innovation studies: current findings and future research directions. Res. Policy 41(8), 1283–1295 (2012)

    Article  Google Scholar 

  5. Helm, R., Steiner, M.: Praferenzmessung: Methodengestutzte Entwicklung Zielgruppenspezifischer Produktinnovationen (2008)

    Google Scholar 

  6. Hensher, D.A., Rose, J.M., Greene, W.H.: Applied Choiceanalysis: A Primer. Cambridge University Press, Cambridge (2005)

    Book  Google Scholar 

  7. Kreisel, A., Eichner, M.: Handlungsempfehlungen zur Förderung elektronischer Tickets im deutschen ÖPNV. Verkehr und Technik 72(3), 79–88 (2019)

    Google Scholar 

  8. Parker, G., van Alstyne, M.W., Choudary, S.P.: Platform Revolution, 1st edn. Norton & Company, New York (2016)

    Google Scholar 

  9. Rogers, E.M.: Diffusion of Innovations. 5th ed. (2003)

    Google Scholar 

  10. Schühle, F.: Die Marktdurchdringung der Elektromobilität in Deutschland. Rainer Hampp Verlag (2014)

    Google Scholar 

  11. Seiboth, D., Krüger, S.: Tickets auf dem Smartphone. Ed. by eye square GmbH. 2018. https://www.eye-square.com/de/whitepaper-oepnv/

  12. Stopka, U., Schäfer, G., Kreisel, A.: Business and billing models for mobile services using secure identities. In: Krömker, H. (ed.) HCII 2019. LNCS, vol. 11596, pp. 459–476. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22666-4_33

    Chapter  Google Scholar 

  13. Thomas, R.J.: Estimating market growth for new products: an analogical diffusion model approach. J. Product Innov. Manage. 2(1), 45–55 (1985)

    Article  Google Scholar 

  14. den Ende, J.V., Dolfsma, W.: Technology-push, demand-pull and the shaping of technological paradigms - patterns in the development of computing technology. J. Evol. Econ. 15(1), 83–99 (2005)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Technische Universität Dresden, Dresden, Germany

    Andreas Kreisel, Gertraud Schäfer & Ulrike Stopka

Authors
  1. Andreas Kreisel
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Gertraud Schäfer
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Ulrike Stopka
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Andreas Kreisel .

Editor information

Editors and Affiliations

  1. Institute of Media Technology, Ilmenau University of Technology, Ilmenau, Germany

    Heidi Krömker

Acronyms

Acronyms

Notation

Description

Page List

CA

Conjoint-Analysis

7

CBCA

Choice Based Conjoint-Analysis

6–8, 10

eID

Electronic Identity

3, 5, 7, 8

MNL

Multinomial Logit-Model

6

NFC

Near Field Communication

2, 3, 5

SE

Secure Element

1–3, 5, 8

TSM

Trusted Service Manager

1, 3

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kreisel, A., Schäfer, G., Stopka, U. (2020). Acceptance and Diffusion of Services Based on Secure Elements in Smartphones – Study Design and First Results of the Pretests. In: Krömker, H. (eds) HCI in Mobility, Transport, and Automotive Systems. Automated Driving and In-Vehicle Experience Design. HCII 2020. Lecture Notes in Computer Science(), vol 12212. Springer, Cham. https://doi.org/10.1007/978-3-030-50523-3_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-50523-3_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50522-6

  • Online ISBN: 978-3-030-50523-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation