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Development and Initial Feasibility Testing of the Virtual Research Navigator (VRN): A Public-Facing Agent-Based Educational System for Clinical Research Participation

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HCI International 2020 - Posters (HCII 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1225))

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Abstract

The overall goal of VRN is to develop a novel technology solution at Children’s Hospital Los Angeles (CHLA) to overcome barriers that prevent the recruitment of diverse patient populations to clinical trials by providing both caregivers and children with an interactive educational experience. This system consists of 1) an intelligent agent called Zippy that users interact with by keyboard or voice input, 2) a series of videos covering topics including Privacy, Consent and Benefits, and 3) a UI that guides users through all available content. Pre- and post-questionnaires assessed willingness to participate in clinical research and found participants either increased or maintained their level of willingness to participate in research studies. Additionally, qualitative analysis of interview data revealed participants rated the overall interaction favorably and believed Zippy to be more fun, less judgmental and less threatening than interacting with a human. Future iterations are in-progress based on the user-feedback.

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Acknowledgements

The authors would like to thank all of our collaborators at CHLA and the USC Institute for Creative Technologies who worked on making VRN a success. In particular, Matt Liewer and Wendy Whitcup.

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Correspondence to Sharon Mozgai .

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Mozgai, S., Hartholt, A., Akinyemi, D., Kubicek, K., Rizzo, A.(., Kipke, M. (2020). Development and Initial Feasibility Testing of the Virtual Research Navigator (VRN): A Public-Facing Agent-Based Educational System for Clinical Research Participation. In: Stephanidis, C., Antona, M. (eds) HCI International 2020 - Posters. HCII 2020. Communications in Computer and Information Science, vol 1225. Springer, Cham. https://doi.org/10.1007/978-3-030-50729-9_43

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  • DOI: https://doi.org/10.1007/978-3-030-50729-9_43

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50728-2

  • Online ISBN: 978-3-030-50729-9

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