University Online Counseling: Recommended Model Using iOS and Android

Abstract

The growing impact over smart phone increases the development of mobile application for educational counseling. The main idea of this paper is to recommend a mobile application model that is used for Guidance and Counselling services. The application is designed specifically for the university and university students, and as a case study it uses University of Tetova. The proposed model is an effort of helping learners develop educational and academic results, personal life, social life, learning activities, as well as planning their career development. It also helps overcome the obstacles and problems faced by learners.

The educational guidance for the students helps them gain good results, the drawbacks that they suffer with the university get recognized and the student needs within the educational system are satisfied and fulfilled. It also helps them discover and develop self-confidence, independency, responsibleness, have self-concept, accept and appreciate the unique characteristics and abilities. We have tried to focus on two main components while proposing the model and developing the app: To give the students the easiest and most convenient user experience & to make it easy for the institution to keep the students informed about school activities.