Abstract
This paper presents an empirical study based on the business game simulation method to investigate relationships between gamified metrics-based information provisioning on the shop floor, operational performance and work motivation. For this purpose, we transferred our human-centered performance management approach from previous research into an assembly application scenario. This scenario framed the study design content wise using the method of business game simulation. To this point, we conducted the developed business game amongst 135 trainees in technical vocational schools in Germany. Initially, the obtained data is evaluated with respect to operational performance using descriptive statistics. The findings provide first evidence that metrics-based information provisioning might positively affect operational performance in terms of reworks and errors compared to no information provisioning.
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Acknowledgements
The research presented in this paper has been carried out within the joint research project “HUMKareS –Kennzahlenansatz fuer die Leistungssteigerung auf dem Shop Floor” (IGF 19 794N) at the Laboratory for Machine Tools and Production Engineering WZL of RWTH Aachen University and Koblenz University of Applied Sciences. The authors gratefully acknowledge the support of the funding organization The German Federation of Industrial Research Associations (AiF) within the program for sponsorship by Industrial Joint Research (IGF) of the German Federal Ministry of Economic Affairs and Energy.
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Hellebrandt, T., Ohlig, J., Poetters, P., Heine, I., Leyendecker, B., Schmitt, R.H. (2020). Integrated Human-Centered Performance Management on the Shop Floor. In: Kantola, J., Nazir, S., Salminen, V. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1209. Springer, Cham. https://doi.org/10.1007/978-3-030-50791-6_75
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DOI: https://doi.org/10.1007/978-3-030-50791-6_75
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