Abstract
Competitive environment along with the “24/7 Society” characterized by a perfectionist approach to work have become a real challenge for contemporary employees. They must frequently maintain a high working tempo, carry the workload, take increasingly more responsibilities, and face constant changes. Consequently, employees may feel threatened – either psychologically or socially. Leaders have a crucial role in this stressful working environment. They could both predict and reduce the feeling of vulnerability of employees and boost their self-confidence. Leaders could inspire employees, or conversely, make them feel unhappy or unsatisfied. Hence, leaders affect the socio-psychological experiences of the employees. Appropriate behaviors of leaders can ensure sustainable positive socio-psychological experiences; however, negative inappropriate behaviors can be treated as working environment threats and stressors. The aim of the paper is to reveal the critical leadership behavior-based threats and rewards that shape the socio-psychological experience of employees thus suggesting how leaders could ensure positive socio-psychological experiences for employees.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Amabile, T., Kramer, S.: The Progress Principle – Using Small Wins to Ignite Joy, Engagement and Creativity at Work. Harvard Business Review Press, Boston (2011)
Bakker, A.B., Demerouti, E.: Job demands-resources theory: taking stock and looking forward. J. Occup. Health Psychol. 22(3), 273–285 (2017)
Bakker, A.B., Demerouti, E.: Multiple levels in job demands-resources theory: implications for employee well-being and performance. In: Diener, E., Oishi, S., Tay, L. (eds.) Handbook of wellbeing. DEF Publishers, Salt Lake City (2018)
Berger, R., Czakert, J.P., Leuteritz, J.P., Leiva, D.: How and when do leaders influence employees’ well-being? Mod. Mediation Models Job Demands Resour. 10, 1–15 (2019)
Bussin, M., Christos, D., Bergh, V.: What would Organisational Design Look like in Uber Times? HR Future, August 2017, pp. 36–38 (2017)
De Prins, P., De Vos, A., Van Beirendonck, L., Segers, J.: Sustainable HRM for sustainable careers: introducing the ‘respect openness continuity (ROC)’ Model. In: De Vos, A., Van der Heijden, B. (eds.) Handbook of Research on Sustainable Careers 2015, pp. 319–334. Edward Elgar Publishing, Cheltenham (2015)
Diebig, M.: Leadership and work stress: a three study investigation on stress-related antecedents and consequences of full-range leadership behaviors, Dissertation. TU Dortmund University (2016)
Donde, R., Williams, C.: Mapping leadership behaviors to NeuroLeadership models: a NASA case study. NeuroLeadersh. J. 4, 1–23 (2012)
Eisenberger, N.I., Lieberman, M.D., Williams, K.D.: Does rejection hurt? An fMRI study of social exclusion. Science 302, 290–292 (2003)
European Agency for Safety and Health at Work. https://osha.europa.eu/en/publications/factsheet-22-work-related-stress/view
Fredrickson, B.L.: The broaden-and-build theory of positive emotions. Phil. Trans. R. Soc. Lond. B. 359, 1367–1377 (2004)
Koski, J.E., Xie, H., Olson, I.R.: Understanding social hierarchies: the neural and psychological foundations of status perception. Soc. Neurosci. 10(5), 527–550 (2015)
Kuhlmann, N., Kadgien, Ch.A.: Neuroleadership: themes and limitations of an emerging interdisciplinary field. In: Healthcare Management Forum, vol. 31, pp. 103–107 (2018)
Lieberman, M.D., Eisenberger, N.I.: Pains and pleasures of social life. Science 323, 890–891 (2009)
Litchfield, P., Cooper, C., Hancock, C., Watt, P.: Work and wellbeing in the 21st century. Int. J. Environ. Res. Pub. Health 13(11), 1065 (2016)
Mariappanadar, S., Aust, I.: The dark side of overwork: an empirical evidence of social harm of work from a sustainable HRM perspective. Int. Stud. Manag. Organ. 47(4), 372–387 (2017)
Palermo, O.A., Carnaz, A.C., Duarte, H.: Favouritism: exploring the ‘uncontrolled’ spaces of the leadership experience. Leadership 15(3), 381–397 (2019)
Perry, J.L.: Power and status in groups, Dissertation. The State University of New Jersey. Newark, New Jersey (2014)
Price, D.: Well said!: presentations and conversations that get results. AMACOM (2012)
Ringleb, Al.H., Rock, D., Ancona, Ch.: Neuroleadership in 2014. NeuroLeadership J. 5, 1–27 (2015)
Rock, D.: SCARF: a brain-based model for collaborating with and influencing others. NeuroLeadership J. 1, 44–52 (2008)
Rock, D.: Your Brain at Work. HarperCollins, pp. 29–101, New York (2009)
Rock, D., Cox, Ch.: SCARF® in 2012: updating the social neuroscience of collaborating with others. NeuroLeadersh. J. 4, 1–6 (2012)
Rock, D., Davis, J., Jones, B.: Kill your performance ratings. Neuroscience shows why numbers-based HR management is obsolete. Strategy + business. 76, 1–19 (2014)
Sirota, D., Klein, D.: Enthusiastic Employee, The: How Companies Profit by Giving Workers What They Want, 2nd edn. (2013)
Surji, K.M.: Understanding leadership and factors that influence leaders’ effectiveness. Eur. J. Bus. Manag. 7(33), 154–167 (2015)
Waytz, A., Mason, M.: Your Brain at Work. Harvard Business Review, Cambridge (2013)
Zwaan, L.A., Viljoen, R., Aiken, D.: The role of NeuroLeadership in work engagement. SA J. Hum. Resour. Manag./SA Tydskrif vir Menslikehulpbronbestuur 17, 1172 (2019)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Savaneviciene, A., Girdauskiene, L. (2020). Leadership in Ensuring Positive Socio-Psychological Experiences of Employees. In: Kantola, J., Nazir, S., Salminen, V. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1209. Springer, Cham. https://doi.org/10.1007/978-3-030-50791-6_81
Download citation
DOI: https://doi.org/10.1007/978-3-030-50791-6_81
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-50790-9
Online ISBN: 978-3-030-50791-6
eBook Packages: EngineeringEngineering (R0)