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Systems Engineering for Healing Healthcare: The Journey from Compliance to Resilience

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Advances in Human Factors and Ergonomics in Healthcare and Medical Devices (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1205))

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Abstract

As healthcare strives to improve its reliability, we seek to inform healthcare systems with perspectives beyond prescription and compliance. This paper describes states of Readiness for gauging preparedness at different structural levels to facilitate strategic planning toward continuous improvement. Healthcare systems of all sizes and complexities can utilize the concept of Readiness to prioritize preparation required to anticipate change and adapt to variability associated with delivery of safe and effective healthcare by building on approaches experienced by the author in designing, training for, and conducting complex Space operations.

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Acknowledgments

We would like to thank everybody at the Veterans Health Administration National Center for Patient Safety for their commitment to patient safety. There were no relevant financial relationships or any source of support in the forms of grants, equipment, or drugs. The authors declare no conflict of interest. The opinions expressed in this article are those of the authors and do not necessarily represent those of the Department of Veterans Affairs.

Author information

Authors and Affiliations

  1. VHA National Center for Patient Safety, Ann Arbor, MI, USA

    Tandi M. Bagian, Helen J. A. Fuller & Timothy Arnold

  2. College of Pharmacy, University of Michigan, Ann Arbor, MI, USA

    Timothy Arnold

Authors
  1. Tandi M. Bagian
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  2. Helen J. A. Fuller
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  3. Timothy Arnold
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Corresponding author

Correspondence to Helen J. A. Fuller .

Editor information

Editors and Affiliations

  1. Department of Pathology, College of Medicine, Royal University Hospital, University of Saskatchewan, Saskatoon, SK, Canada

    Jay Kalra

  2. Center for Applied Systems Engineering, Veterans Affairs, Indianapolis, IN, USA

    Nancy J. Lightner

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© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

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Bagian, T.M., Fuller, H.J.A., Arnold, T. (2020). Systems Engineering for Healing Healthcare: The Journey from Compliance to Resilience. In: Kalra, J., Lightner, N. (eds) Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1205. Springer, Cham. https://doi.org/10.1007/978-3-030-50838-8_8

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  • DOI: https://doi.org/10.1007/978-3-030-50838-8_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50837-1

  • Online ISBN: 978-3-030-50838-8

  • eBook Packages: EngineeringEngineering (R0)

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