Skip to main content

An Approach to Aerospace Design Integrating Crew Resource Management in Operational Environments

  • Conference paper
  • First Online:
Advances in Human Aspects of Transportation (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1212))

Included in the following conference series:

  • 1677 Accesses

Abstract

The integration of crew resource management into the product design process for aerospace systems is discussed. Human-centered design methods - which can include human in the loop simulations, rapid prototyping, problem definition, evaluations, and verifications - often rely on operational knowledge of expert users to address human-systems integration needs. Modern integration efforts attempt to reduce the divide between user intentions and system state allowing for a safer system operation. However, in a multi-crew environment, crew interactions ought to be heavily taken into consideration. For this reason, crew resource management is recommended as a training supplement to both aerospace designers/researchers and expert users.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Sumwalt, R.L., Landsberg, B., Homendy, J.: Assumptions used in the safety assessment process and the effects of multiple alerts and indications on pilot performance. Safety recommendation report, National Transportation Safety Board. Washington, D.C. (2019)

    Google Scholar 

  2. Moak, L., McDew, D.W., Haskins, G., Hylander, K., Grizzle, D.: Official report of the special committee to review the federal aviation administration’s aircraft certification process. Official report, Department of Transportation. Washington, D.C. (2020)

    Google Scholar 

  3. Leifer, L., Meinel, C., Plattner, H.: Design Thinking: Understand - Improve - Apply. Springer, Heidelberg (2011)

    Google Scholar 

  4. Bernard, T., Stephane, L.: Human-systems integration methods in flight test: a consolidated framework for sociotechnical modeling during critical phases of flight in general aviation. In: Society of Flight Test Engineers 48th Annual Symposium (2017)

    Google Scholar 

  5. Bernard, T., Stephane, L., Boy, G.A.: Autonomous stall recovery dynamics as a prevention tool for general aviation loss of control. In: Stanton, N.A. (ed.) International Conference on Applied Human Factors and Ergonomics 2017, vol. 597, pp. 38–47. Springer, Heidelberg (2017)

    Google Scholar 

  6. Andre, A.D., Wickens, C.D.: Information processing and perceptual characteristics of display design: the role of emergent features and objects. Technical memorandum, United States Army Human Engineering Laboratory (1990)

    Google Scholar 

  7. Federal Aviation Administration: Crew Resource Management Training. Advisory Circular 120-51E. Washington, D.C. (2004)

    Google Scholar 

  8. Hutchins, E., Klausen, T.: Distributed cognition in an airline cockpit. In: Engestrom, Y., Middleton, D. (eds.) Cognition and Communication at Work, pp. 15–34. Cambridge University Press, New York (1996)

    Chapter  Google Scholar 

  9. Stolzer, A.J., Halford, C.D., Goglia, J.J.: Safety management systems in aviation. Ashgate, Burlington (2008)

    Google Scholar 

  10. National Transportation Safety Board: Aviation Incident Final Report CEN11IA615. Washington, D.C. (2014)

    Google Scholar 

  11. National Transportation Safety Board: Aviation Incident Final Report ERA11IA316. Washington, D.C. (2012)

    Google Scholar 

  12. NetJets Association of Shared Aircraft Pilots [NJASAP]: Party submission of NJASAP to the NTSB 749QS Stewart-Newburgh, New York, ERA11IA316, National Transportation Safety Board Public Docket (2012)

    Google Scholar 

  13. Gulfstream Aerospace: G550 outfitting check flight accident: Gulfstream party submission, CEN11FA193, National Transportation Safety Board Public Docket (2013)

    Google Scholar 

  14. Pakistan Civil Aviation Authority [PCAA-SIB]: Investigation Report: Air Blue flight AQB-2020 A-321 Reg AP-BJB Pakistan crashed on 28 July 2010 at Margalla Hills, Islamabad. Pakistan (2011)

    Google Scholar 

  15. Federal Aviation Administration.: Flightcrew Member Line Operational Simulations: Line-Oriented Flight Training, Special Purpose Operational Training, Line Operational Evaluation. Advisory Circular 120-35D. Washington, D.C. (2015)

    Google Scholar 

  16. Merritt, A., Klinect, J.: Defensive Flying for Pilots: An Introduction to Threat and Error Management. The University of Texas Human Factors Research Project (2006)

    Google Scholar 

  17. Stephane, L.: User behavior patterns: gathering, analysis, simulation and prediction. In: Kurosu, M. (ed.) Human Centered Design. LNCS, vol. 5619, pp. 322–331. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  18. Stephane, L.: Visual patterns in civil aircraft cockpits. In: Proceedings of Human Computer Interaction Aero, Seattle, pp. 20–22 (2006)

    Google Scholar 

  19. Stephane, L.: Eye tracking from a human factors perspective. In: Boy, G.A. (ed.) The Handbook of Human-Machine Interaction: A Human-Centered Design Approach, pp. 339–364. Ashgate, Burlington (2012)

    Google Scholar 

  20. Hildebrandt, M., Langstrand, J.P., Nguyen, H.T.: Synopticon: a real-time data fusion platform for behavioral research. In: AutomotiveUI 2019: 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Utrecht, Netherlands, pp. 494–497 (2019)

    Google Scholar 

  21. Plattner, H., Leifer, L., Meinel, C.: Design Thinking Research: Building Innovators. Springer, Cham (2015)

    Google Scholar 

  22. Boulnois, S., Stephane, L.: Human-centered design of a 3D-augmented strategic weather management system: first design loops. In: Congress of the International Ergonomics Association, pp. 555–575. Springer, Cham (2018)

    Google Scholar 

Download references

Acknowledgements

Disclaimer: Any views, opinions, findings, conclusions, or recommendations expressed in this document are the authors’ and do not necessarily reflect the views of Garmin International, Round Feather, or the Institutt for Energiteknikk.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Tiziano Bernard .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Bernard, T., Tuccio, W.A., Boulnois, S., Tasic, A., Stephane, L. (2020). An Approach to Aerospace Design Integrating Crew Resource Management in Operational Environments. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1212. Springer, Cham. https://doi.org/10.1007/978-3-030-50943-9_69

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-50943-9_69

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50942-2

  • Online ISBN: 978-3-030-50943-9

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics