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Collaboration to Improve Experience in Hospital Environments

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Advances in Industrial Design (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1202))

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Abstract

Hospital environments are continuously responding to external pressures and societal expectations for healthcare. This results in increased demands for practitioners and hospital staff, which greatly impact the quality of care for patients. The need for interdisciplinary collaboration is emerging within the public sector in response to these changes. This literature review aims to identify the ways that patients and practitioners could or have been engaged with co-design methods, to improve the user experience within stressful environments, specifically in hospitals. In order to frame the current pain points within a hospital, this literature review also identifies current issues within the environment, and previously explored solutions relative to patient and practitioner experience. Furthermore, the different disciplines that can likely be involved in improving the experience within this context through interdisciplinary collaboration will be addressed, specifically, ties to architecture, sensory design, psychology and cognitive science, and social sciences.

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Authors and Affiliations

  1. School of Industrial Design, Carleton University, Ottawa, Canada

    Kayla Daigle & Lois Frankel

Authors
  1. Kayla Daigle
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  2. Lois Frankel
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Corresponding author

Correspondence to Kayla Daigle .

Editor information

Editors and Affiliations

  1. Dipartimento di Architettura, Universitàdegli Studi G.d’Annunzio”, Pescara, Pescara, Italy

    Giuseppe Di Bucchianico

  2. Department of Industrial Design, University of Illinois at Urbana Champaign, Champaign, IL, USA

    Cliff Sungsoo Shin

  3. University of Notre Dame, Indiana, IN, USA

    Scott Shim

  4. System Design and Management, Keio University, Tokyo, Japan

    Shuichi Fukuda

  5. Faculty of Architecture, University of Lisbon, Lisboa, Portugal

    Gianni Montagna

  6. Faculty of Architecture, University of Lisbon, Lisboa, Portugal

    Cristina Carvalho

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© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

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Daigle, K., Frankel, L. (2020). Collaboration to Improve Experience in Hospital Environments. In: Di Bucchianico, G., Shin, C., Shim, S., Fukuda, S., Montagna, G., Carvalho, C. (eds) Advances in Industrial Design. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1202. Springer, Cham. https://doi.org/10.1007/978-3-030-51194-4_53

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  • DOI: https://doi.org/10.1007/978-3-030-51194-4_53

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-51193-7

  • Online ISBN: 978-3-030-51194-4

  • eBook Packages: EngineeringEngineering (R0)

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