Abstract
The application of technology to organizational functions has been regarded as vital in promoting organizational efficiency whiles creating a system of trust and certainty. However, the extent to which such technologies influence the perception of fairness among employees remain unknown. Adopting the theory of Sociomateriality, this study explores the relationship between the adoption of information technology (IT) and its influence on the justice perceptions of employees. Using a survey of 220 business executives, the study found that the adoption of IT was positively related to perceptions of fairness among employees. The findings of this study have theoretical implications for multi-disciplinary organizational studies as well as practical implications for 21st Century businesses as it is among the few to examine information technology with respect to its effect on behavioural outcomes at the workplace.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Al-Nashmi, M.M., Amer, R.A.: The impact of enterprise information technology adoption on organizational productivity. Int. J. Soc. Sci. Humanit. Res. 3, 32–50 (2014)
Smith, R.N., Chen, Y., Bhattacharya, S.: Cascade of distributed and cooperating firewalls in a secure data network. IEEE Trans. Knowl. Data Eng. 15(5), 1307–1315 (2003). https://doi.org/10.1109/TKDE.2003.1232280
Hosseini, J.: Strategic technology planning for the e-commerce enabled enterprise. In: ITCC ‘05: Proceedings of the International Conference on Information Technology: Coding and Computing (ITCC’05) - Volume II, vol. 02, April 2005, pp. 768–769 (2005). https://doi.org/10.1109/ITCC.2005.262
Mahmood, M.A., Mann, G.J.: Information technology investments and organizational productivity and performance: an empirical investigation. J. Organ. Comput. Electron. Commer. 15, 185–202 (2005). https://doi.org/10.1207/s15327744joce1503_1
Ansong, E., Boateng, R.: Surviving in the digital era – business models of digital enterprises in a developing economy. Digit. Policy Regul. Gov. 21, 164–178 (2019). https://doi.org/10.1108/DPRG-08-2018-0046
Jackson, N.: Organizational Justice in Mergers and Acquisitions: Antecedents and Outcomes. Palgrave Macmillan, Cham (2018). https://doi.org/10.1007/978-3-319-92636-0
Eatock, J., Paul, R.J., Serrano, A.: A study of the impact of information technology on business processes using discrete event simulation: a reprise. Int. J. Simul. Syst. Sci. Technol. 2, 30–40 (2001)
Greenberg, J.: Organizational justice: yesterday, today, and tomorrow. J. Manag. 16, 399–432 (1990). https://doi.org/10.1177/014920639001600208
Tyler, T.R.: Procedural justice. In: Lieberman, J.D., Krauss, D.A. (eds.) Jury Psychology: Social Aspects of Trial Processes, vol. 1, pp. 25–39. Taylor & Francis, Abingdon (2009). https://doi.org/10.4324/9781315590790-2
Orlikowski, W.J.: Sociomaterial practices: exploring technology at work. Organ. Stud. 28, 1435–1448 (2007). https://doi.org/10.1177/0170840607081138
Wickramasinghe, N.: Understanding the mHealth implementation and adoption impact: a FVM perspective. Electron. Sci. Technol. Appl. 5(2), 1–9 (2018). https://doi.org/10.18686/esta.v5i3.65
Smith, J.: Information Technology’ s Influence on Productivity (2008)
Niehoff, B.P., Moorman, R.H.: Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Acad. Manag. J. 36, 527–556 (1993). https://doi.org/10.2307/256591
Hazzi, O.A., Hammami, S.M.: Exploratory factor analysis of technological justice: an evidence from the higher education sector in Oman. SAGE Open. 9, 1–8 (2019). https://doi.org/10.1177/2158244019838923
Ashleigh, M.J., Nandhakumar, J.: Trust and technologies: implications for organizational work practices. Decis. Support Syst. 43, 607–617 (2007). https://doi.org/10.1016/j.dss.2005.05.018
Bies, R.J., Shapiro, D.L.: Interactional fairness judgments: the influence of causal accounts. Soc. Just. Res. 1, 199–218 (1987). https://doi.org/10.1007/BF01048016
Hoy, W.K., Tarter, C.J.: Organizational justice in schools: no justice without trust. Int. J. Educ. Manag. 18, 250–259 (2004)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Ashong Elliot, M.A., Arthur, R. (2020). Organizational Justice: Does “IT” Matter? Empirical Analysis of the Influence of Information Technology on Employee Justice Perceptions. In: Nunes, I. (eds) Advances in Human Factors and Systems Interaction. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1207. Springer, Cham. https://doi.org/10.1007/978-3-030-51369-6_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-51369-6_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-51368-9
Online ISBN: 978-3-030-51369-6
eBook Packages: EngineeringEngineering (R0)