Abstract
Ambient Assisted Living (AAL) solutions have opened up a market of service provision for older adults and their caregivers. Insufficient public awareness and end-user involvement on AAL solutions have been influencing the market negatively. Advisory services on AAL solutions are a promising strategy to address those challenges but those are typically missing, provided at a very small scale or by the providers in the context of sales activities. This study aims to identify the prospective benefits of an advisor on AAL solutions, as well as the profile, knowledge and skills required for this role and training preferences. A qualitative study was performed resorting to workshops and interviews with AAL stakeholders to collect data. A comprehensive literature review was carried out to identify experiences and practices on education for AAL advisors. Both data were subjected to a content analysis. Findings were used to define and refine the concept of Authorised Active Advisors, resulting in a clarification of its added-value, on the definition of advisor profiles, as well as on a list of skills and knowledge required. Training preferences revealed by the participants together with the literature analysis, feed a training concept presented in this paper. Finally, the training objectives, contents, learning outcomes and learning/teaching methods are defined and a training hub mock-up is shown. The preferred training modality is based on a blended-learning approach.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
AAL-Programme: Strategy 2014–2020 for the active and assisted living programme (2014). http://www.aal-europe.eu/wpcontent/uploads/2015/11/20151001-AAL-Strategy-Final.pdf
Alammary, A., Sheard, J., Carbone, A.: Blended learning in higher education: three different design approaches. Australas. J. Educ. Technol. 30(4) (2014)
Alsulami, M.H., Atkins, A.S., Campion, R.J.: Factors influencing the adoption of ambient assisted living technologies by healthcare providers in the Kingdom of Saudi Arabia. In: Ezziyyani, M., Bahaj, M., Khoukhi, F. (eds.) AIT2S 2017. LNNS, vol. 25, pp. 3–11. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-69137-4_1
Baldissera, T.A., Camarinha-Matos, L.M.: Towards a collaborative business ecosystem for elderly care. In: Camarinha-Matos, L.M., Falcão, A.J., Vafaei, N., Najdi, S. (eds.) DoCEIS 2016. IAICT, vol. 470, pp. 24–34. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-31165-4_3
Barakat, A., Woolrych, R.D., Sixsmith, A., Kearns, W.D., Kort, H.S.: ehealth technology competencies for health professionals working in home care to support older adults to age in place: outcomes of a two-day collaborative workshop. Medicine 2.0 2(2) (2013)
Behrends, M., et al.: A certified qualification course for aal consultants for health professionals and services, craftsmen and technicians-design, results and perspectives. Biomed. Tech. 59, 418–421 (2014)
Behrends, M., Stiller, G., Illiger, K., Nitschke, M., Egbert, N., Krückeberg, J.: E-learning as integral part of teaching-learning processes in continuing education for ambient assisted living technologies and services. Biomed. Eng./Biomedizinische Technik (2013)
Bertel, D., et al.: High tech, high touch: integrating digital and human aal advisory services for older adults. In: ICT4AWE 2018, Funchal, Portugal, 22–23 March 2018, vol. 1, pp. 241–249. SciTePress-Science and Technology Publications (2018)
Bruder, I., Heuer, A., Karopka, T., Schuldt, J., Kosche, K.: Experiences in developing and testing an ambient assisted living course for further education. In: Yin, X., Ho, K., Zeng, D., Aickelin, U., Zhou, R., Wang, H. (eds.) HIS 2015. LNCS, vol. 9085. pp. 154–164. Springer, Heidelberg (2015)
Cummins, S., Peltier, J.W., A. Schibrowsky, J., Nill, A.: Consumer behavior in the online context. J. Res. Interact. Market. 8(3), 169–202 (2014)
Damodaran, L., Olphert, W.: User responses to assisted living technologies: a review of the literature. J. Integr. Care 18(2), 25–32 (2010). https://doi.org/10.5042/jic.2010.0133
Denis, A.: Human advisor workflow. D3.4, ActiveAdvice AAL Programme Project No. 851908 (2017)
Doyle, J., Bailey, C., Scanaill, C.N., van den Berg, F.: Lessons learned in deploying independent living technologies to older adults homes. Univ. Access Inf. Soc. 13(2), 191–204 (2014)
engAGEnt: Aal consultant training curriculum. background, guidelines and documents for the qualification as aal consultant. 2012-1-DE2-LEO05-11223 (2014)
Breidbach, C.F., Brodie, R., Hollebeek, L.: Beyond virtuality: from engagement platforms to engagement ecosystems. Manag. Serv. Qual. 24(6), 592–611 (2014). https://doi.org/10.1108/MSQ-08-2013-0158
Ferreira, A., Teles, S., Vieira-Marques, P.: Sotraace for smart security in ambient assisted living. J. Ambient Intell. Smart Environ. 11(4), 323–334 (2019)
Geng, S., Law, K.M.Y., Niu, B.: Investigating self-directed learning and technology readiness in blending learning environment. Int. J. Educ. Technol. High. Educ. 16(1), 1–22 (2019). https://doi.org/10.1186/s41239-019-0147-0
Gomersall, T., et al.: Network-based approaches for evaluating ambient assisted living (AAL) technologies. Evaluation 23(2), 192–208 (2017)
Herrador-Alcaide, T.C., Hernández-SolÃs, M., Galván, R.S.: Feelings of satisfaction in mature students of financial accounting in a virtual learning environment: an experience of measurement in higher education. Int. J. Educ. Technol. High. Educ. 16(1), 20 (2019)
Heussner, M., Loeffler, B., Schmidt, L.: Design and evaluation of a further education for persons working in aal context. Biomed. Eng. Biomedizinische Technik 59, S447–S450 (2014)
Ibrahim, M.M., Nat, M.: Blended learning motivation model for instructors in higher education institutions. Int. J. Educ. Technol. High. Educ. 16(1), 1–21 (2019). https://doi.org/10.1186/s41239-019-0145-2
Illiger, K., et al.: Transferring learning to practice with e-learning-experiences in continuing education in the field of ambient assisted living. In: eHealth, pp. 180–187 (2014)
Katzmaier, S.: Ambient assisted living-design recommendations for a case management and a respective business model. Int. J. Integr. Care 16(6) (2016)
Keijzer-Broers, W., de Reuver, M.: Cooperation and knowledge challenges in realizing smart homes: the case of small installer businesses. Indoor Built Environ. 27(2), 184–193 (2018)
Kenigsberg, P.A., et al.: Assistive technologies to address capabilities of people with dementia: from research to practice. Dementia 18(4), 1568–1595 (2019)
Kofler, A.C., Schmitter, P.: User requirements, decision workflow and use cases report. D2.3, ActiveAdvice AAL Programme Project No. 851908 (2017)
Kofler, A.Ch., A.S.G., Schmitter, P.: Baseline report on AAL advice, decision and authorization. D2.1, ActiveAdvice AAL Programme Project No. 851908 (2016)
Leitner, P., Neuschmid, J., Ruscher, S.: Taalxonomy: Entwicklung einer praktikablen axonomie zur effektiven klassifizierung von aal-produkten und dienstleistungen. Studienbericht im Rahmen des Technologieprogramm benefit. Wien (2015)
Mantzana, V., Themistocleous, M., Morabito, V.: Healthcare information systems and older employees’ training. J. Enterprise Inf. Manag. 23(6), 680–693 (2010)
Marschollek, M., Mix, S., Wolf, K.H., Effertz, B., Haux, R., Steinhagen-Thiessen, E.: Ict-based health information services for elderly people: past experiences, current trends, and future strategies. Med. Inform. Internet Med. 32(4), 251–261 (2007)
Michel, J.P., Franco, A.: Geriatricians and technology. J. Am. Med. Directors Assoc. 15(12), 860–862 (2014)
Nedopil, C., Schauber, C., Glende, I.: Aal stakeholders and their requirement. Report by the Ambient and Assisted Living Association (2013)
Nitschke, M., Krckeberg, J., Egbert, N., Schmeer, R., Mascia, M., Goll, S.: Entwicklung und durchfhrung einer interprofessionellen qualifizierungsmanahme zum aal-berater. erfahrungen, ergebnisse und lessons learned einer beruflichen weiterbildung fr gesundheitsberufe, handwerk und technik im projekt mhh-quaal. Pdagogik der Gesundheitsberufe - Die Zeitschrift fr den interprofessionellen Dialog 1, pp. 15–23 (2014)
Novitzky, P., et al.: A review of contemporary work on the ethics of ambient assisted living technologies for people with Dementia. Sci. Eng. Ethics 21(3), 707–765 (2014). https://doi.org/10.1007/s11948-014-9552-x
Olphert, W., Damodaran, L., Balatsoukas, P., Parkinson, C.: Process requirements for building sustainable digital assistive technology for older people. J. Assist. Technol. 3(3), 4–13 (2009)
Panagiotakopoulos, T., Theodosiou, A., Kameas, A.: Exploring ambient assisted living job profiles. In: Proceedings of the 6th International Conference on Pervasive Technologies Related to Assistive Environments, p. 17. ACM (2013)
Peek, S.T., Wouters, E.J., Van Hoof, J., Luijkx, K.G., Boeije, H.R., Vrijhoef, H.J.: Factors influencing acceptance of technology for aging in place: a systematic review. Int. J. Med. Inform. 83(4), 235–248 (2014)
Peters, C., Blohm, I., Leimeister, J.M.: Anatomy of successful business models for complex services: insights from the telemedicine field. J. Manag. Inf. Syst. 32(3), 75–104 (2015)
Reginatto, B.M.B.: Understanding barriers to wider telehealth adoption in the home environment of older people: An exploratory study in the irish context. Int. J. Adv. Life Sci. 4(3) (2012)
Sandanayake, T.C.: Promoting open educational resources-based blended learning. Int. J. Educ. Technol. High. Educ. 16(1), 1–16 (2019). https://doi.org/10.1186/s41239-019-0133-6
Siegel, C., Hochgatterer, A., Dorner, T.E.: Contributions of ambient assisted living for health and quality of life in the elderly and care services-a qualitative analysis from the experts perspective of care service professionals. BMC Geriatrics 14(1), 112 (2014). https://doi.org/10.1186/1471-2318-14-112
Sousa, R.T., Teles, S., Bertel, D., Schmitter, P., Abrantes, D.: Back to the roots: the perspectives of multiple stakeholders about a seamless physicalvirtual AAL advisory service. In: Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE, pp. 146–155. INSTICC, SciTePress (2019). https://doi.org/10.5220/0007762201460155
Teles, S., Kofler, A.C., Schmitter, P., Ruscher, S., Paúl, C., Bertel, D.: ActiveAdvice: a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services. In: Röcker, C., O’Donoghue, J., Ziefle, M., Maciaszek, L., Molloy, W. (eds.) ICT4AWE 2017. CCIS, vol. 869, pp. 168–190. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-93644-4_9
Wild, D., Kydd, A., Szczepura, A.: Implementing digital skills training in care homes: a literature review. Nurs. Older People 28(4) (2016)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
de Sousa, R.T., Teles, S., Bertel, D., Schmitter, P., Abrantes, D. (2020). Advisory on Ambient Assisted Living Solutions: Towards an Advisor Concept and Training Curriculum. In: Ziefle, M., Maciaszek, L. (eds) Information and Communication Technologies for Ageing Well and e-Health. ICT4AWE 2019. Communications in Computer and Information Science, vol 1219. Springer, Cham. https://doi.org/10.1007/978-3-030-52677-1_3
Download citation
DOI: https://doi.org/10.1007/978-3-030-52677-1_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-52676-4
Online ISBN: 978-3-030-52677-1
eBook Packages: Computer ScienceComputer Science (R0)