Abstract
Establishing trust is an important aspect of the design of technological tools for mental health, as individuals are persuaded to disclose personal distressing experiences when privacy is ensured. This work-in-progress paper presents an interdisciplinary research project aiming to compare the behavior of individuals expressing trauma-related thoughts and feelings in response to trauma-evoking video clips, following three different interaction sources: a) a psychologist, b) a technological tool utilizing a human-like agent and c) a technological tool utilizing a machine-like agent. Electro-physiological, subjective and behavioral measures will be collected and triangulated to test the effectiveness of each interaction source. The design of the digital interface is presented in this paper aiming to provide insights for establishing trust in eHealth applications.
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Acknowledgments
This project has been co-funded from the European Union’s Horizon 2020 research and innovation program under the Marie Skłodowska-Curie grant agreement No 754354 and the EPFL-UNIL Collaborative Research on Science and Society (CROSS) Program. Ethical clearance for Category A clinical trials was obtained from the Cantonal Commission of Vaud in Switzerland (CER-VD) on July 2019.
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Gaci, M., Bendahan, C., Cardia, I.V., Fiori, M., Preissmann, D., Gillet, D. (2021). Design of Digital Mediation Tool for Self-disclosing PTSD. In: Ahram, T., Taiar, R., Langlois, K., Choplin, A. (eds) Human Interaction, Emerging Technologies and Future Applications III. IHIET 2020. Advances in Intelligent Systems and Computing, vol 1253. Springer, Cham. https://doi.org/10.1007/978-3-030-55307-4_39
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