Abstract
Speaking about smart services requires a shared understanding of their capabilities and characteristics. Grouping those into views allows their structured analyses by clustering related requirements together. This chapter gives an outline of commonly used categories, represented through stacked layers. Based on international standards and well-accepted conventions, the outlined reference architecture arranges smart services from business considerations down to the physical data transmission and explains the necessary considerations from security and governance perspectives.
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Acknowledgements
This work has been supported by the German Federal Ministry of Education and Research through the research project “Industrial Data Space Plus” (grant no. 01IS17031) and the EU H2020 project “BOOST4.0” (grant no. 780732).
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Bader, S.R., Azkan, C., Stojanovic, L. (2020). Reference Architecture Models for Smart Services. In: Maleshkova, M., Kühl, N., Jussen, P. (eds) Smart Service Management. Springer, Cham. https://doi.org/10.1007/978-3-030-58182-4_10
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DOI: https://doi.org/10.1007/978-3-030-58182-4_10
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