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International Conference on Business Process Management

BPM 2020: Business Process Management pp 368–383Cite as

Quo Vadis, Business Process Maturity Model? Learning from the Past to Envision the Future

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12168))

Abstract

To support companies in systematically improving their business processes, academia has developed and published various business process maturity models in recent decades. Tarhan et al. (2016) expressed initial doubts about the quality of many of the models in their literature review. This paper extends their review by five years (2015–2019) and additionally analyzes the publication outlets as an indicator of model quality. The results strongly provide that business process maturity models are mainly released in less-recognized journals. A reason for this might be problems with replicability and relevance, which are the main criteria for acceptance in higher-quality journals. This finding motivated the derivation of literature-based criteria to increase the transparency, the replicability, and the content relevance of these models. These criteria are a first step to support researchers in publishing more transparent and replicable business process maturity models and to guide reviewers when evaluating papers that are considered for publication. In addition, practitioners benefit from more useful and accessible models.

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Author information

Authors and Affiliations

  1. University of Bamberg, Feldkirchenstr. 21, 96050, Bamberg, Germany

    Vanessa Felch & Björn Asdecker

Authors
  1. Vanessa Felch
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  2. Björn Asdecker
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Corresponding author

Correspondence to Vanessa Felch .

Editor information

Editors and Affiliations

  1. Eindhoven University of Technology, Eindhoven, The Netherlands

    Dirk Fahland

  2. FBK-irst, Trento, Italy

    Chiara Ghidini

  3. University of Münster, Münster, Germany

    Jörg Becker

  4. University of Tartu, Tartu, Estonia

    Marlon Dumas

1 Electronic supplementary material

Below is the link to the electronic supplementary material.

Supplementary material 1 (PDF 92 kb)

Appendices

Appendix A. Categorization of the Studies

Due to page restrictions, the complete list of the 69 references for the supplementary systematic literature analysis (2015–2019) (see Digital Appendix A) and their categorization of the studies (see Digital Appendix B) can be found in the supplementary material.

Appendix B. Overview of the Five Analyzed BPMMs

figure a

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Felch, V., Asdecker, B. (2020). Quo Vadis, Business Process Maturity Model? Learning from the Past to Envision the Future. In: Fahland, D., Ghidini, C., Becker, J., Dumas, M. (eds) Business Process Management. BPM 2020. Lecture Notes in Computer Science(), vol 12168. Springer, Cham. https://doi.org/10.1007/978-3-030-58666-9_21

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  • DOI: https://doi.org/10.1007/978-3-030-58666-9_21

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