Abstract
DevOps has emerged as an effective approach to the interaction between development and operations. This approach has been extended to the interaction with business functions, generating the term BizDevOps. Although many proposals and tools support BizDevOps from a technical viewpoint, there has been no significant progress in management aspects, such as the evaluation of practices and processes involved in the area. In this article, we propose a maturity model for BizDevOps, based on relevant international standards, and apply this model to a software company, which demonstrates its applicability.
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Acknowledgements
This work was supported by: BIZDEVOPS-Global (RTI2018-098309-B-C31 and RTI2018-098309-B-C32), MINECO y FEDER; Centros singulares de investigación de Galicia (ED431G/01), Grupo de Referencia Competitiva (ED431C 2017/58), and ConectaPEME GEMA (IN852A 2018/14), Xunta de Galicia y FEDER.
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Sanjurjo, E., Pedreira, O., García, F., Piattini, M. (2020). Measuring the Maturity of BizDevOps. In: Shepperd, M., Brito e Abreu, F., Rodrigues da Silva, A., Pérez-Castillo, R. (eds) Quality of Information and Communications Technology. QUATIC 2020. Communications in Computer and Information Science, vol 1266. Springer, Cham. https://doi.org/10.1007/978-3-030-58793-2_16
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DOI: https://doi.org/10.1007/978-3-030-58793-2_16
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