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Subjective Usability and Will of Use on mHealth Application for Postpartum Emotional Disorder - A Case of We’ll

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HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies (HCII 2020)

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Abstract

Patients having serious postpartum emotional disorder could have the intention of committing suicide or be in the danger of harming the new-born baby. Some researchers have developed a postpartum emotional disorder assistance mobile application, We’ll, with social support as its core structure. Emotional support for the patients suffering postpartum emotional disorder can be enhanced through the interactive function of making wishes to further ease their depression problems. The study aimed to understand the subjective usability and willingness of use for the target users of We’ll APP and discuss the actual needs of the users to further propose the optimized plans and suggestions for the mobile application. In this study, 15 subjects, satisfied the criteria of being a Taiwanese puerpera around 20 to 40 years old with child-birth experience, were recruited. The subjects are required to operate the We’ll APP and perform 12 predetermined tasks for the evaluation of system usability scale (SUS). The willingness of use, satisfaction and other suggestions to the APP can be understood from semi-structured interview. The overall average score of SUS is 79.5, which is higher than the previous study. Hence, it is known that the usability of We’ll APP satisfied the standards. We proposed and suggested the following plans to make subsequent optimization and revision based on the feedback of the subjects during the interview: (1) Create personal pregnancy experience database for users. (2) Set up prompt reminder function. (3) Create mothers’ forum. (4) Enhance online real-time professional medical care consultation.

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Author information

Authors and Affiliations

  1. Institute of Creative Design and Management, National Taipei University of Business, Taoyuan City, Taiwan

    Ding-Hau Huang

  2. Department of Industrial Design, Ming Chi University of Technology, Taoyuan City, Taiwan

    Shih-Chen Lai

  3. Department of Obstetrics and Gynecology, Chang Gung Memorial Hospital, Taipei City, Taiwan

    Liang-Ming Lo & Tai-He Hong

  4. Department of Industrial Design, Chang Gung University, Taoyuan City, Taiwan

    Wen-Ko Chiou

Authors
  1. Ding-Hau Huang
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  2. Shih-Chen Lai
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  3. Liang-Ming Lo
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  4. Tai-He Hong
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  5. Wen-Ko Chiou
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Corresponding author

Correspondence to Ding-Hau Huang .

Editor information

Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  3. World Usability Day and Bentley User Experience Center, Newton Center, MA, USA

    Elizabeth Rosenzweig

  4. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

  5. San Jose State University, San Jose, CA, USA

    Abbas Moallem

  6. Eindhoven Univesity of Technology, Eindhoven, Noord-Brabant, The Netherlands

    Matthias Rauterberg

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Huang, DH., Lai, SC., Lo, LM., Hong, TH., Chiou, WK. (2020). Subjective Usability and Will of Use on mHealth Application for Postpartum Emotional Disorder - A Case of We’ll. In: Stephanidis, C., Marcus, A., Rosenzweig, E., Rau, PL.P., Moallem, A., Rauterberg, M. (eds) HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies. HCII 2020. Lecture Notes in Computer Science(), vol 12423. Springer, Cham. https://doi.org/10.1007/978-3-030-60114-0_45

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  • DOI: https://doi.org/10.1007/978-3-030-60114-0_45

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