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Multiuser Human-Computer Interaction Settings: Preliminary Evidence of Online Shopping Platform Use by Couples

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HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies (HCII 2020)

Abstract

The phenomenon of multiple users interacting together with a single shared system interface to perform a task (i.e., a multiuser human-computer interaction) is under-investigated in the Human-Computer Interaction (HCI) literature, yet it shows promising avenues for research. For example, little is known about cross-level influences driving collaborative use of a shared system interface, and the literature lacks knowledge about collective adaptation of users to triggers in this setting. The present work contributes to contemporary research on multiuser HCI with system interfaces. As an initial effort, it focusses on the joint use of online shopping platforms by couples. A survey is conducted with 390 respondents in the USA about couples’ habits regarding joint online shopping. Results suggest that joint online shopping is overwhelmingly common among couples and that they engage in such activity in a wide variety of ergonomic layouts. Our findings constitute preliminary evidence and intrinsically call for more researchers’ interest in investigating emotional, cognitive and behavioral dynamics taking place when multiple users jointly use system interfaces. Such research endeavors may ultimately inform and optimize multiuser system designs and corresponding products and services.

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Authors and Affiliations

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Corresponding author

Correspondence to Armel Quentin Tchanou .

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Appendix A: Pairwise Comparisons of Bar Charts’ Levels

Appendix A: Pairwise Comparisons of Bar Charts’ Levels

Dependent variable

Level 1

Level 2

t value

Adjusted p-value

Type of products

Clothing and Fashion

Furniture and Appliances

0.07

1

Type of products

Clothing and Fashion

Groceries

5.79

<.0001

Type of products

Clothing and Fashion

Travel and Tourism

−6.80

<.0001

Type of products

Clothing and Fashion

Classified Ads Websites

0.65

1

Type of products

Clothing and Fashion

Art and Shows

5.04

<.0001

Type of products

Clothing and Fashion

Cars

3.88

0.00

Type of products

Clothing and Fashion

Computers and Electronics

−3.15

0.03

Type of products

Clothing and Fashion

Leisure Activities

−1.43

1

Type of products

Clothing and Fashion

Paper News and Magazines

7.75

<.0001

Type of products

Clothing and Fashion

Real Estate

4.01

0.00

Type of products

Furniture and Appliances

Groceries

5.72

<.0001

Type of products

Furniture and Appliances

Travel and Tourism

−6.87

<.0001

Type of products

Furniture and Appliances

Classified Ads Websites

0.58

1

Type of products

Furniture and Appliances

Art and Shows

4.97

<.0001

Type of products

Furniture and Appliances

Cars

3.81

0.00

Type of products

Furniture and Appliances

Computers and Electronics

−3.23

0.02

Type of products

Furniture and Appliances

Leisure Activities

−1.50

1

Type of products

Furniture and Appliances

Paper News and Magazines

7.67

<.0001

Type of products

Furniture and Appliances

Real Estate

3.93

0.00

Type of products

Groceries

Travel and Tourism

−12.59

<.0001

Type of products

Groceries

Classified Ads Websites

−5.14

<.0001

Type of products

Groceries

Art and Shows

−0.75

1

Type of products

Groceries

Cars

−1.91

0.67

Type of products

Groceries

Computers and Electronics

−8.94

<.0001

Type of products

Groceries

Leisure Activities

−7.22

<.0001

Type of products

Groceries

Paper News and Magazines

1.96

0.66

Type of products

Groceries

Real Estate

−1.78

0.82

Type of products

Travel and Tourism

Classified Ads Websites

7.45

<.0001

Type of products

Travel and Tourism

Art and Shows

11.84

<.0001

Type of products

Travel and Tourism

Cars

10.68

<.0001

Type of products

Travel and Tourism

Computers and Electronics

3.65

0.01

Type of products

Travel and Tourism

Leisure Activities

5.37

<.0001

Type of products

Travel and Tourism

Paper News and Magazines

14.55

<.0001

Type of products

Travel and Tourism

Real Estate

10.81

<.0001

Type of products

Classified Ads Websites

Art and Shows

4.39

0.00

Type of products

Classified Ads Websites

Cars

3.23

0.02

Type of products

Classified Ads Websites

Computers and Electronics

−3.80

0.00

Type of products

Classified Ads Websites

Leisure Activities

−2.08

0.52

Type of products

Classified Ads Websites

Paper News and Magazines

7.09

<.0001

Type of products

Classified Ads Websites

Real Estate

3.36

0.02

Type of products

Art and Shows

Cars

−1.16

1

Type of products

Art and Shows

Computers and Electronics

−8.19

<.0001

Type of products

Art and Shows

Leisure Activities

−6.47

<.0001

Type of products

Art and Shows

Paper News and Magazines

2.70

0.10

Type of products

Art and Shows

Real Estate

−1.03

1

Type of products

Cars

Computers and Electronics

−7.03

<.0001

Type of products

Cars

Leisure Activities

−5.31

<.0001

Type of products

Cars

Paper News and Magazines

3.87

0.00

Type of products

Cars

Real Estate

0.13

1

Type of products

Computers and Electronics

Leisure Activities

1.72

0.85

Type of products

Computers and Electronics

Paper News and Magazines

10.90

<.0001

Type of products

Computers and Electronics

Real Estate

7.16

<.0001

Type of products

Leisure Activities

Paper News and Magazines

9.18

<.0001

Type of products

Leisure Activities

Real Estate

5.44

<.0001

Type of products

Paper News and Magazines

Real Estate

−3.74

0.00

Device

Using one computer

Using two separate computers

1.82

0.11

Device

Using one computer

Using one tablet

9.02

<.0001

Device

Using one computer

Using two separate tablets

10.96

<.0001

Device

Using one computer

Using one smartphone

6.59

<.0001

Device

Using one computer

Using two separate smartphones

−3.85

0.00

Device

Using two separate computers

Using one tablet

7.20

<.0001

Device

Using two separate computers

Using two separate tablets

9.13

<.0001

Device

Using two separate computers

Using one smartphone

4.77

<.0001

Device

Using two separate computers

Using two separate smartphones

−5.68

<.0001

Device

Using one tablet

Using two separate tablets

1.94

0.11

Device

Using one tablet

Using one smartphone

−2.43

0.05

Device

Using one tablet

Using two separate smartphones

−12.87

<.0001

Device

Using two separate tablets

Using one smartphone

−4.37

<.0001

Device

Using two separate tablets

Using two separate smartphones

−14.81

<.0001

Device

Using one smartphone

Using two separate smartphones

−10.44

<.0001

Location

Remotely from each other

Same location - Bedroom

−7.30

<.0001

Location

Remotely from each other

Same location - Living room

−11.70

<.0001

Location

Remotely from each other

Same location - Kitchen

1.22

0.89

Location

Remotely from each other

Same location - Yard

6.97

<.0001

Location

Remotely from each other

Same location - Garage

9.29

<.0001

Location

Remotely from each other

Same location - Separate rooms

0.21

1

Location

Remotely from each other

Same location - Out of home

1.83

0.40

Location

Same location - Bedroom

Same location - Living room

−4.40

<.0001

Location

Same location - Bedroom

Same location - Kitchen

8.53

<.0001

Location

Same location - Bedroom

Same location - Yard

14.27

<.0001

Location

Same location - Bedroom

Same location - Garage

16.59

<.0001

Location

Same location - Bedroom

Same location - Separate rooms

7.52

<.0001

Location

Same location - Bedroom

Same location - Out of home

9.14

<.0001

Location

Same location - Living room

Same location - Kitchen

12.93

<.0001

Location

Same location - Living room

Same location - Yard

18.67

<.0001

Location

Same location - Living room

Same location - Garage

20.99

<.0001

Location

Same location - Living room

Same location - Separate rooms

11.92

<.0001

Location

Same location - Living room

Same location - Out of home

13.54

<.0001

Location

Same location - Kitchen

Same location - Yard

5.75

<.0001

Location

Same location - Kitchen

Same location - Garage

8.07

<.0001

Location

Same location - Kitchen

Same location - Separate rooms

−1.01

0.94

Location

Same location - Kitchen

Same location - Out of home

0.61

1

Location

Same location - Yard

Same location - Garage

2.32

0.14

Location

Same location - Yard

Same location - Separate rooms

−6.75

<.0001

Location

Same location - Yard

Same location - Out of home

−5.13

<.0001

Location

Same location - Garage

Same location - Separate rooms

−9.08

<.0001

Location

Same location - Garage

Same location - Out of home

−7.46

<.0001

Location

Same location - Separate rooms

Same location - Out of home

1.62

0.53

Screen layout

Same screen - Same website window

Same screen - Multiple website windows open

10.85

<.0001

Screen layout

Same screen - Same website window

Separate screens - Same shared website window

7.95

<.0001

Screen layout

Same screen - Same window

Separate screens - Multiple website window

2.37

0.02

Screen layout

Same screen - Multiple website windows open

Separate screens - Same shared website window

−2.90

0.01

Screen layout

Same screen - Multiple website windows open

Separate screens - Multiple website windows

−8.48

<.0001

Screen layout

Separate screens - Same shared website window

Separate screens - Multiple website windows

−5.58

<.0001

Mouse usage

Men

Women

4.86

<.0001

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Tchanou, A.Q., Léger, PM., Senecal, S., Carmichael, L., Coursaris, C.K., Fredette, M. (2020). Multiuser Human-Computer Interaction Settings: Preliminary Evidence of Online Shopping Platform Use by Couples. In: Stephanidis, C., Marcus, A., Rosenzweig, E., Rau, PL.P., Moallem, A., Rauterberg, M. (eds) HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies. HCII 2020. Lecture Notes in Computer Science(), vol 12423. Springer, Cham. https://doi.org/10.1007/978-3-030-60114-0_52

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