Evidence-Based Technological Solutions for Migrant Workers: Is a Technological Information Platform for Thai Migrant Workers in Israel a Solution?

Abstract

CIMI is a professional NGO that has partnered with the government of Israel to oversee the arrival of Thai migrants and implement best practices as part of that process. Approximately 25,000 Thai migrants work in remote agricultural areas around Israel, and have little knowledge about life and working conditions in the country. Studies show that increased internet access, specifically mobile information and communications technology (ICT), can lead to a significant improvement in migrants’ effective access to information, informed decision-making and work standards. Building on literature that examines how internet usage gaps still exist across social categories despite equal access, the study presented in this paper examines how Thai migrant workers in Israel use mobile ICT, in order to find ways to enhance and utilize it to improve their wellbeing. As a next step and based on a survey conducted among this population for this research, CIMI would aim to apply the findings and operationalize solutions for internet usage which can benefit these migrants by targeting their specific needs and assets. A technological platform to deliver reliable information and utilities can have a significant impact on over 25,000 Thai migrants in Israel. The project also has the potential of being expanded to include other migrant workers’ communities in Israel, ranging from over 40,000 Filipino caretakers to over 10,000 Moldovan, Ukrainian and Chinese construction workers.