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Digital Maturity: A Survey in the Netherlands

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Digital Technologies for Global Sourcing of Services (Global Sourcing 2019)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 410))

Abstract

Digital transformations facilitate the need for speed. However, how the required digital maturity to manage transformation is not well-understood. This Dutch research examines inhibitors for digital maturity and is focusing on the business as well as the information technology side. Using a literature review and survey research of managers from national and global firms based in the Netherlands; we present a research model and empirically test the hypothesized relationships. The results show the inhibitors for digital maturity including the capability limitations for both the Chief Information Officer and the business representatives. In the research also the balance between achieving the digital business and information technology maturity has been measured: number of months required to achieve digital maturity. There is support for the hypothesis that information technology and business digital maturity are balanced.

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Acknowledgements

The author would like to thank Rob Beijleveld, Christoph Heller and Frances Koster from ICT Media (www.ictmedia.nl) for inviting the members of the ICT Media community to participate in the survey and for facilitating the execution of the survey. This research project facilitated by Informatica (www.informatica.com).

As earlier version of this research in progress has been publish as a whitepaper (https://itexecutive.nl/whitepaper/hoe-word-je-een-high-performance-digital-organisatie/).

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Authors and Affiliations

  1. TIAS School for Business and Society, Tilburg University, Tilburg, The Netherlands

    Erik Beulen

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  1. Erik Beulen
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Correspondence to Erik Beulen .

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  1. The University of Auckland, Auckland, New Zealand

    Ilan Oshri

  2. The University of Auckland, Auckland, New Zealand

    Julia Kotlarsky

  3. London School of Economics, London, UK

    Leslie P. Willcocks

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Beulen, E. (2020). Digital Maturity: A Survey in the Netherlands. In: Oshri, I., Kotlarsky, J., Willcocks, L.P. (eds) Digital Technologies for Global Sourcing of Services. Global Sourcing 2019. Lecture Notes in Business Information Processing, vol 410. Springer, Cham. https://doi.org/10.1007/978-3-030-66834-1_4

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  • DOI: https://doi.org/10.1007/978-3-030-66834-1_4

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