Abstract
While global sourcing arrangements are highly complex and usually represent large value to the partners, little is known of the use of e-contracts or smart contracts and contract management systems to enhance the contract management process. In this paper we assess the potential of emerging technologies for global sourcing. We review current sourcing contract issues and evaluate three technologies that have been applied to enhance contracting processes. These are (1) semantic standardisation, (2) cognitive technologies and (3) smart contracts and blockchain. We discuss that each of these seem to have their merit for contract management and potentially can contribute to contract management in more complex and dynamic sourcing arrangements. The combination and configuration in which these three technologies will provide value to sourcing should be on the agenda for future research in sourcing contract management.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Frydlinger, D., Hart, O.D.: Overcoming contractual incompleteness: the role of guiding principles. National Bureau of Economic Research, Working Paper 26245, September 2019. https://doi.org/10.3386/w26245
Ryan, D.F.: Contract Law. Round Hall Ltd, Dublin (2006)
Krishna, P.R., Karlapalem, K.: Electronic Contracts. IEEE Internet Comput. 12(4), 60–68 (2008). https://doi.org/10.1109/MIC.2008.77
Eaton, B., Hedman, J., Medaglia, R.: Three different ways to skin a cat: financialization in the emergence of national e-ID solutions. J. Inf. Technol. 33(1), 70–83 (2018). https://doi.org/10.1057/s41265-017-0036-8
Bartoletti, M., Pompianu, L.: An empirical analysis of smart contracts: platforms, applications, and design patterns. In: Brenner, M., et al. (eds.) FC 2017. LNCS, vol. 10323, pp. 494–509. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-70278-0_31
Luu, L., Chu, D.-H., Olickel, H., Saxena, P., Hobor, A.: Making smart contracts smarter. In: Proceedings of the 2016 ACM SIGSAC Conference on Computer and Communications Security, New York, NY, USA, pp. 254–269 (2016). https://doi.org/10.1145/2976749.2978309
Velner, Y., Teutsch, J., Luu, L.: Smart contracts make bitcoin mining pools vulnerable. In: Brenner, M., et al. (eds.) FC 2017. LNCS, vol. 10323, pp. 298–316. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-70278-0_19
Christidis, K., Devetsikiotis, M.: Blockchains and smart contracts for the internet of things. IEEE Access 4, 2292–2303 (2016). https://doi.org/10.1109/ACCESS.2016.2566339
Peters, G.W., Panayi, E.: Understanding modern banking ledgers through blockchain technologies: future of transaction processing and smart contracts on the internet of money. In: Tasca, P., Aste, T., Pelizzon, L., Perony, N. (eds.) Banking Beyond Banks and Money. NEW, pp. 239–278. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-42448-4_13
Jensen, T.D., Hedman, J., Henningson, S.: How TradeLens Delivers Business Value with Blockchain Technology, 2019, vol. Forthcoming (2019)
Platform Outsourcing Netherlands, “Template Sourcing Agreements v1.0.” Dutch Outsourcing Association (2011). www.platformoutsourcing.nl, https://sourcingnederland.nl/
de Jong, F., van Hillegersberg, J., van Eck, P., van der Kolk, F., Jorissen, R.: Governance of offshore it outsourcing at shell global functions IT-BAM development and application of a governance framework to improve outsourcing relationships. In: Oshri, I., Kotlarsky, J. (eds.) Global Sourcing 2010. LNBIP, vol. 55, pp. 119–150. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-15417-1_8
McKinsey, “Five ways to unlock win–win value from IT-services sourcing relationships. McKinsey (2017). https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/five-ways-to-unlock-win-win-value-from-it-services-sourcing-relationships. Accessed 09 Oct 2019
Longo, A., Zappatore, M., Bochicchio, A.M.: Service level aware - contract management. In: 2015 IEEE International Conference on Services Computing, June 2015, pp. 499–506. https://doi.org/10.1109/scc.2015.74
Madaan, N., et al.: A system for predicting health of an E-Contract. In: 2018 IEEE International Conference on Services Computing (SCC), July 2018, pp. 57–64. https://doi.org/10.1109/scc.2018.00015
Chen, Y., Bharadwaj, A.: An empirical analysis of contract structures in IT outsourcing. Inf. Syst. Res. 20(4), 484–506 (2009). https://doi.org/10.1287/isre.1070.0166
Scoca, V., Uriarte, R.B., Nicola, R.D.: Smart contract negotiation in cloud computing. In: 2017 IEEE 10th International Conference on Cloud Computing (CLOUD), June 2017, pp. 592–599. https://doi.org/10.1109/cloud.2017.81
Gómez, S.G., Rueda, J.L., Chimeno, A.E.: Management of the business SLAs for services eContracting. In: Wieder, P., Butler, J., Theilmann, W., Yahyapour, R. (eds.) Service Level Agreements for Cloud Computing, pp. 209–224. Springer, New York (2011). https://doi.org/10.1007/978-1-4614-1614-2_13
Ward, C., Buco, M.J., Chang, R.N., Luan, L.Z.: A generic SLA semantic model for the execution management of e-Business outsourcing contracts. In: Bauknecht, K., Tjoa, A.M., Quirchmayr, G. (eds.) EC-Web 2002. LNCS, vol. 2455, pp. 363–376. Springer, Heidelberg (2002). https://doi.org/10.1007/3-540-45705-4_38
Buco, M., Chang, R., Luan, L., Ward, C., Wolf, J., Yu, P.: Managing eBusiness on demand SLA contracts in business terms using the cross-SLA execution manager SAM. In: The Sixth International Symposium on Autonomous Decentralized Systems. ISADS 2003, April 2003, pp. 157–164 (2003). https://doi.org/10.1109/isads.2003.1193944
Pinna, A., Ibba, S.: A blockchain-based decentralized system for proper handling of temporary employment contracts. In: Arai, K., Kapoor, S., Bhatia, R. (eds.) SAI 2018. AISC, vol. 857, pp. 1231–1243. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-01177-2_88
Gräther, W., Kolvenbach, S., Ruland, R., Schütte, J., Torres, C., Wendland, F.: Blockchain for Education: Lifelong Learning Passport (2018). https://doi.org/10.18420/blockchain2018_07
Brinkkemper, F.L.: Decentralized credential publication and verification : a method for issuing and verifying academic degrees with smart contracts, 28 June 2018. https://essay.utwente.nl/75199/. Accessed 14 Oct 2019
Xue, J., Xu, C., Zhang, Y., Bai, L.: DStore: a distributed cloud storage system based on smart contracts and blockchain. In: Vaidya, J., Li, J. (eds.) ICA3PP 2018. LNCS, vol. 11336, pp. 385–401. Springer, Cham (2018). https://doi.org/10.1007/978-3-030-05057-3_30
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
van Hillegersberg, J., Hedman, J. (2020). Smart Contracts for Global Sourcing Arrangements. In: Oshri, I., Kotlarsky, J., Willcocks, L.P. (eds) Digital Technologies for Global Sourcing of Services. Global Sourcing 2019. Lecture Notes in Business Information Processing, vol 410. Springer, Cham. https://doi.org/10.1007/978-3-030-66834-1_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-66834-1_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-66833-4
Online ISBN: 978-3-030-66834-1
eBook Packages: Computer ScienceComputer Science (R0)