Abstract
‘Corruption’ can be defined as the exploitation of delegated authority for illegitimate profits. We consider the kind of corruption happening on several levels in the country in regards to infrastructure and public works. Corruption can be identified by studying the issue from both sides—the government and the public. We look at how ICT, with the help of citizens, can help in identifying misuse and corruption. Corruption is a big menace in India. Transparency and accountability are generally improved when we enable support and citizen involvement in addition to closer collaboration between government and citizens. We dont claim that our model is not as such a complete remedy to fight corruption, and it can also be misused by fraudulent officials. Practically, impact depends on the aptness of ICT for local circumstances and requirements and in utilising technology. There are several corruption-prone public services and citizens can be for effectively monitoring and mitigating corruption as citizens would generally like to participate in activities that would help in mitigating corruption at their provincial level. But there are several challenges and issues involved in providing such a platform and implement an effective workflow and dataflow, and also avoid misuse or abuse of the system. The proposed model discusses how ICT empowers the citizens with information to combat corruption and see that the abuse of the system is minimized by making information transparent to the citizens and letting them report on discrepancies.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
https://economictimes.indiatimes.com/news/politics-and-nation/india-ranked-80th-in-corruption-perception-index/articleshow/73560064.cms. Accessed 20 Sept 2020
Chne, M.: Use of mobile phones to detect and deter corruption, U4 expert answer. Chr. Michelsen Institute, Bergen (2012). http://www.u4.no/publications/use-of-mobile-phones-to-detect-and-deter-corruption/
https://economictimes.indiatimes.com/tech/internet/internet-users-in-india-to-reach-627-million-in-2019-report/articleshow/68288868.cms. Accessed 20 Sept 2020
https://digitalequality.in/smart-phones-as-educational-tools-a-reality-check-from-rural-india/. Accessed 20 Sept 2020, Accessed 1 Aug 2020
https://www.statista.com/statistics/262966/number-of-internet-users-in-selected-countries/. Accessed 20 Sept 2020, Accessed 21 Aug 2020
Bertot, J.C., Jaeger, P.T., Grimes, J.M.: Using ICTs to create a culture of transparency: e-government and social media as openness and anti-corruption tools for societies. Govern. Inf. Q. 27, 264–271 (2010)
Bailard, C., Baker, R., Hindman, M., Livingston, S., Meier, P.: Mapping the maps: a meta-level analysis of Ushahidi and Crowdmap. Internews Center for Innovation and Learning, Washington, DC (2012)
Crawford, C.: Crowdsourced anticorruption reporting, 2.0. The Global Anti-Corruption Blog: Law, Social Science, and Policy (2014). https://globalanticorruptionblog.com/2014/12/29/crowdsourced-anticorruption-reporting-2-0/
Elbahnasawy, N.G.: E-government, internet adoption, and corruption: an empirical investigation. World Dev. 57, 114–126 (2014)
Gurin, J.: Open governments, open data: a new lever for transparency, citizen engagement, and economic growth. SAIS Rev. Int. Affair. 34(1), 71–82 (2014)
IACC 2012: New technologies against Petty Corruption: Tactics and Lessons. IACC 2012 Conference Paper. http://15iacc.org/wp-content/uploads/New_Technologies_Against_Petty_Corruption.pdf
Starke, C., Naab, T.K., Scherer, H.: Free to expose corruption: the impact of media freedom, internet access and governmental online service delivery on corruption. Int. J. Commun. 10, 21 (2016)
Sturges, P.: Corruption, transparency and a role for ICT? Int. J. Inf. Ethics 2(11), 1–9 (2004)
Zinnbauer, D.: False dawn, window dressing or taking integrity to the next level? Governments Using ICTs for integrity and accountability – some thoughts on an emerging research and advocacy agenda (2012)
Zinnbauer, D.: Crowdsourced corruption reporting: what petrified forests, street music, bath towels, and the taxman can tell us about the prospects for its future. Policy Internet 7(1), 1–24 (2015)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Sagar, A.B., Nagamani, M., Banothu, R., Babu, K.R., Juturi, V.R., Kothari, P. (2021). eGovernance for Citizen Awareness and Corruption Mitigation. In: Singh, M., Kang, DK., Lee, JH., Tiwary, U.S., Singh, D., Chung, WY. (eds) Intelligent Human Computer Interaction. IHCI 2020. Lecture Notes in Computer Science(), vol 12615. Springer, Cham. https://doi.org/10.1007/978-3-030-68449-5_46
Download citation
DOI: https://doi.org/10.1007/978-3-030-68449-5_46
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-68448-8
Online ISBN: 978-3-030-68449-5
eBook Packages: Computer ScienceComputer Science (R0)