Abstract
Based on the cognition of stakeholders, this paper reveals the decision-making process of civil servants resisting open data based on perceived risks. Adopting grounded theory, this study interviewed 22 stakeholders to collect data and then identified four factors as the pillars of the theoretical framework: perception of risks, conservative organizational culture, insufficient external pressure and poor operability. After that, this paper constructed a model for the decision path, which explains the formation of perceived risks of civil servants, and it also explains how the perceived risks are transformed into resistance motivation and make a behavior decision. Based on the level of certainty, the decision environment can be divided into the resistance decision path under the determined environment and that under the uncertain environment. This study also summarizes that accountability and loss of interest are two types of risk that can be considered when civil servants decide not to open data.
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Li, S., Chen, Y. (2021). Research on the Decision-Making Process of Civil Servant Resisting Open Data Based on Perceived Risks. In: Toeppe, K., Yan, H., Chu, S.K.W. (eds) Diversity, Divergence, Dialogue. iConference 2021. Lecture Notes in Computer Science(), vol 12646. Springer, Cham. https://doi.org/10.1007/978-3-030-71305-8_20
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DOI: https://doi.org/10.1007/978-3-030-71305-8_20
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