Abstract
While Freedom of Information requests play an important role in government oversight, the process remains largely untheorized, especially in relation to the role of information systems. To address this gap, we conducted an exploratory study using a random, stratified sample of 96 municipalities in one state. Our findings suggest that information systems play multiple mediating roles in shaping and affording access to government records, and that this mediation influences the outcomes of the FOI process. Our work has practical implications for transparency advocates, IS designers, and other information professionals.
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Carter, D., Stratton, C. (2021). Information Systems as Mediators of Freedom of Information Requests. In: Toeppe, K., Yan, H., Chu, S.K.W. (eds) Diversity, Divergence, Dialogue. iConference 2021. Lecture Notes in Computer Science(), vol 12646. Springer, Cham. https://doi.org/10.1007/978-3-030-71305-8_22
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