Abstract
With the advancement of Information and Communication Technologies (ICTs) in providing new tools for interaction between citizens and government agents, public participation has been improved, allowing access to a more significant number of participants in the public policy process, and allowing faster and better monitoring of public servants’ initiatives.
These specific ICTs may be seen as generators of information systems, which promote processes and social values among citizens and public agents acting as users. This research is a descriptive one, that presents six cases of technologies for improvement of social participation, and which can be potentially useful for smart city development through institutions termed living labs. The paper describes real cases analyzed under the perspective of information systems, presenting challenges and results aligned to six models of use of ICTs for improvement of social participation, as proposed by [1]. The research collaborates to interpreting the design of smart cities under the perspective of information systems development.
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Acknowledgments
Our thanks to the CNPQ National Council for Scientific and Technological Development of Brazil (by CNPQ project n. 400278/2020-0 e 350341/2020-6), and also to the JUSGOV- Research Centre for Justice and Governance (supported by National Funds through the FCT -Portuguese Foundation for Science and Technology; Project UIDB/05749/2020), and to the Algoritimi Centre; both at University of Minho.
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Bernardes, M., Andrade, F., Novais, P., Kimura, H., Fernandes, J. (2021). Promotion of Social Participation in Smart City Developments: Six Technologies for Potential Use in Living Labs. In: Rocha, Á., Adeli, H., Dzemyda, G., Moreira, F., Ramalho Correia, A.M. (eds) Trends and Applications in Information Systems and Technologies. WorldCIST 2021. Advances in Intelligent Systems and Computing, vol 1365. Springer, Cham. https://doi.org/10.1007/978-3-030-72657-7_41
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