Abstract
With the advancement of Information and Communication Technologies (ICTs) in providing new tools for interaction between citizens and government agents, public participation has been improved, allowing access to a more significant number of participants in the public policy process, and allowing faster and better monitoring of public servants’ initiatives.
These specific ICTs may be seen as generators of information systems, which promote processes and social values among citizens and public agents acting as users. This research is a descriptive one, that presents six cases of technologies for improvement of social participation, and which can be potentially useful for smart city development through institutions termed living labs. The paper describes real cases analyzed under the perspective of information systems, presenting challenges and results aligned to six models of use of ICTs for improvement of social participation, as proposed by [1]. The research collaborates to interpreting the design of smart cities under the perspective of information systems development.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Fung, A., Russon Gilman, H., Shkabatur, J.: Six models for the internet + politics. Int. Stud. Rev. 15(1), 30–47 (2013)
Ingram, H., Rathgeb-Smith, S.: Public Policy for Democracy. Brookings Institution Press, Washington, DC (1993)
Pahl-Wostl, C., et al.: From applying panaceas to mastering complexity: Toward adaptive water governance in river basins. Environ. Sci. Policy 23, 24–34 (2012)
Mukhtarov, F., Dieperink, C., Driessen, P.: The influence of information and communication technologies on public participation in urban water governance: a review of place-based research. Environ. Sci. Policy 89(April), 430–438 (2018)
Arnstein, S.R.: A ladder of citizen participation. J. Am. Plan. Assoc. 35(4), 216–224 (1969)
Fung, A.: Varieties of participation in complex governance. Public Adm. Rev. 66(SUPPL. 1), 66–75 (2006)
Irvin, R.A., Stansbury, J.: Citizen participation in decision making: is it worth the effort? Public Adm. Rev. 64(1), 55–65 (2004)
Yu, J., et al.: Towards a service-dominant platform for public value co-creation in a smart city: evidence from two metropolitan cities in China. Technol. Forecast. Soc. Change 142(September 2018), 168–182 (2019)
Pflughoeft, B.R., Schneider, I.E.: Social media as E-participation: can a multiple hierarchy stratification perspective predict public interest? Gov. Inf. Q. 37(1), 101422 (2020)
Liu, W., et al.: Connecting with hyperlocal news website: cause or effect of civic participation? Am. Behav. Sci. 62(8), 1022–1041 (2018)
Eriksson, M., Niitamo, V.P., Kulkki, S.: State-of-the-art in utilizing Living Labs approach to user-centric ICT innovation-a European approach. Lulea: Center for Distance-spanning Technology. Lulea University of Technology Sweden: Lulea. Center for Distance-spanning Technology, vol. 1, no. 13, p. 13 (2005)
Westerlund, M., Leminen, S.: Managing the challenges of becoming an open innovation company: experiences from living labs. Technol. Innov. Manag. Rev. 1(1), 19–25 (2011)
Schuurman, D.: Bridging the gap between open and user innovation? Exploring the value of Living Labs as a means to structure user contribution and manage distributed innovation. Dissertation in order to obtain the title of Doctor in the Communication Sciences (2015). https://biblio.ugent.be/publication/5931264/file/5931265.pdf. Accessed mai 2020
Prakken, B.: Information, Organization and Information Systems Design: An Integrated Approach to Information Problems. Springer (2000)
Lima, C.: Dados Abertos Governamentais no Contexto Da Ciência Cidadã: O Caso Da “Operação Serenata De Amor”. e-prints in library & information science, p. 15 (2019)
Rodrigues, J., Fontes, C.: “Operação Serenata de Amor”: a análise de Big Data no combate à festa dos gastos públicos. In: XIV Congreso de la Asociación Latinoamericana de Investigadores de la Comunicación (ALAIC), San Jose, Costa Rica, July 2018
São Paulo. Fab lab livre. O que é. Informação. https://fablablivresp.art.br/o-que-e. Accessed July 2020
Bernardes, M.B.: Democracia na Sociedade Informacional. Saraiva, São Paulo (2013)
Mathias, I.R.M.: Orçamento participativo: uma nova abordagem para Belo Horizonte – MG. Universidade Federal Fluminense, Brazil (2017)
International Observatory on Participatory Democracy. Best practices in citizen participation, Barcelona (2007). Access: <doc298.pdf (oidp.net)>. Accessed Dec 2020
Bernardes, M.B.: Proposta de Modelagem Regulatória para a Governança Participativa, no Contexto Lusobrasileiro. Universidade do Minho, Portugal (2019)
Decide Madrid. Presupuestos Participativos 2019 (2020). https://decide.madrid.es/presupuestos. Accessed July 2020
Promise Tracker. Monitorando a Cidade. MIT Center for Civic Media. https://play.google.com/store/apps/details?id=com.ionicframework.monitorandoacidade&hl=pt&showAllReviews=true. Accessed July 2020
Martano, A., Reiser, E., Craveiro, G., et al.: Fomentando o Monitoramento Cidadão no Pará Aprendizados de Três Estudos de Caso. Relatório, Maio 2017. https://drive.google.com/file/d/0B65ni2sQNdUFbEpWc3RpU19wMzQ/view. Accessed set. 2020
Acknowledgments
Our thanks to the CNPQ National Council for Scientific and Technological Development of Brazil (by CNPQ project n. 400278/2020-0 e 350341/2020-6), and also to the JUSGOV- Research Centre for Justice and Governance (supported by National Funds through the FCT -Portuguese Foundation for Science and Technology; Project UIDB/05749/2020), and to the Algoritimi Centre; both at University of Minho.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Bernardes, M., Andrade, F., Novais, P., Kimura, H., Fernandes, J. (2021). Promotion of Social Participation in Smart City Developments: Six Technologies for Potential Use in Living Labs. In: Rocha, Á., Adeli, H., Dzemyda, G., Moreira, F., Ramalho Correia, A.M. (eds) Trends and Applications in Information Systems and Technologies. WorldCIST 2021. Advances in Intelligent Systems and Computing, vol 1365. Springer, Cham. https://doi.org/10.1007/978-3-030-72657-7_41
Download citation
DOI: https://doi.org/10.1007/978-3-030-72657-7_41
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-72656-0
Online ISBN: 978-3-030-72657-7
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)