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Tabletop Interface Design: Developing and Using Usability Heuristics

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Enterprise Information Systems (ICEIS 2020)

Abstract

Tabletops enable the development of applications with high interactivity and simultaneous collaboration between users. Due to the size of these devices, they differ considerably from other touchscreen devices such as tablets and smartphones. Therefore, understanding these differences to define appropriate heuristics for the evaluation of tabletop interface designs is necessary. This paper presents a set of heuristics to be considered in tabletop interface design and a checklist composed of a set of questions for each proposed heuristic that aims to assist in the evaluation of interfaces for tabletops. Based on the literature, we analyze different proposals for heuristics for specific applications to identify the main concepts involved in defining a heuristic and how to write heuristics for specific applications. Also, we researched the particular features of tabletop applications that need to be considered in interaction design. From these characteristics, Nielsen’s ten heuristics were specifically adapted for use with tabletop devices and two new heuristics were defined. A case study was carried out in the SIS-ASTROS project, the proposed heuristics were considered to design a virtual tactical simulator, and an evaluation of the interface by the military was performed. Observing the militaries using them, we have gathered evidence that these heuristics can help designers to think about essential interface characteristics to support users to realize and understand the interface goal and how to interact with it.

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Notes

  1. 1.

    Military doctrine is the expression of how military forces contribute to campaigns, battles and engagements.

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Acknowledgements

We thank the Brazilian Army for the financial support through the SIS-ASTROS Project (813782/2014), developed in the context of the PEE-ASTROS 2020.

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de Franceschi, V.D., Fontoura, L.M., Silva, M.A.R. (2021). Tabletop Interface Design: Developing and Using Usability Heuristics. In: Filipe, J., Śmiałek, M., Brodsky, A., Hammoudi, S. (eds) Enterprise Information Systems. ICEIS 2020. Lecture Notes in Business Information Processing, vol 417. Springer, Cham. https://doi.org/10.1007/978-3-030-75418-1_32

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  • DOI: https://doi.org/10.1007/978-3-030-75418-1_32

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