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Project Management Process Resilience: Assessing and Improving the Project Review Process Using FRAM

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Production Research (ICPR-Americas 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1408))

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Abstract

Technology development projects are constantly subject to risks and uncertainties and their performance are key to deliver the organizational value. Failing to meet project goals and objectives is critical, therefore, projects must be able to cope with an environment of complexity and pressure. This paper aims to assess and improve project resilience by using the Functional Resonance Analysis Model (FRAM) to look at project review process, a stage-gate milestone typical to Systems Engineering process. FRAM is supported by the Resilience Engineering perspective that things go wrong by the same reasons they go right, and everyday work is subject to variability and small adjustments, which is key to address such project environments. After assessing sources of variability and aggregating them, means to manage variability are proposed order to increase process resilience.

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Acknowledgements

The authors would like to thank the Instituto de Aeronáutica e Espaço and Project IFF Mode 4 NSM manager and team for the support, collaboration, and providing information to produce this paper. The authors would also like to thank the Risk Analysis Research Group – Grupo de Estudos em Análise de Riscos (www.gear.ita.br) at ITA.

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Authors and Affiliations

  1. Instituto Tecnológico de Aeronáutica, Pça. Mal. Eduardo Gomes, 50, São José dos Campos, 12228-900, Brazil

    Vinícius Bigogno-Costa, Moacyr Machado Cardoso Jr. & Ligia Maria Soto Urbina

Authors
  1. Vinícius Bigogno-Costa
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  2. Moacyr Machado Cardoso Jr.
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  3. Ligia Maria Soto Urbina
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Corresponding author

Correspondence to Vinícius Bigogno-Costa .

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Editors and Affiliations

  1. Universidad Nacional del Sur and CONICET, Bahía Blanca, Argentina

    Daniel Alejandro Rossit

  2. Universidad Nacional del Sur and CONICET, Bahía Blanca, Argentina

    Fernando Tohmé

  3. University of La Sabana, Chía, Colombia

    Gonzalo Mejía Delgadillo

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Bigogno-Costa, V., Cardoso, M.M., Urbina, L.M.S. (2021). Project Management Process Resilience: Assessing and Improving the Project Review Process Using FRAM. In: Rossit, D.A., Tohmé, F., Mejía Delgadillo, G. (eds) Production Research. ICPR-Americas 2020. Communications in Computer and Information Science, vol 1408. Springer, Cham. https://doi.org/10.1007/978-3-030-76310-7_11

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  • DOI: https://doi.org/10.1007/978-3-030-76310-7_11

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-76309-1

  • Online ISBN: 978-3-030-76310-7

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