Skip to main content

Public Opinion Dynamics in Online Discussions: Cumulative Commenting and Micro-level Spirals of Silence

  • Conference paper
  • First Online:
Social Computing and Social Media: Experience Design and Social Network Analysis (HCII 2021)

Abstract

Objectives: Social media have become a place where the bulk of grassroots political discussion takes place. Today, the growing body of research is dedicated to cumulative patterns on online deliberation, the predecessors of which were the concept of the spiral of silence, the silent majority hypothesis, and influencer studies. However, when applied to the dissonant, disruptive, and discontinued online discussions of today where gatewatching is much less predictable and cumulation of support is often accompanied by communicative aggression, these concepts need to be reconsidered and re-tested. Also, the current public communication online is much more multi-level than before; even within one platform, several communication layers may be defined, and their inter-relations in terms of public opinion aggregation remain under-studied. Research goal. This paper aims at discovering patterns of cumulative deliberation in online communication. We first discuss the umbrella concept of cumulative deliberation. Then, we test the dynamics of the discussion on Belarusian oppositional YouTube in terms of impact of cross-account commenting on growth of commenting within the cross-account community and the overall discussion. Method and sampling. We have collected the data by YouTube crawling. The data include all user comments of 2018 for six salient Belarusian oppositional accounts. To define the cross-account commenters, we used Gephi-based web graph reconstruction. We manually coded user posts for interactivity, aggression, and criticism. Dependencies in the dynamics of the discussion were tested by correlational and cluster analysis. Results. We have discovered that users diverged into two mutually exclusive modes of expression, namely aggressive-dialogical and (self-)critical. Of the cross-account commenters, several users demonstrated ‘cumulative’ behavior and personal opinion bubbles. While there were nearly no dependencies discovered in the dynamics of user posting, criticism and self-criticism show capacity of spurring/diminishing the dynamics of public communication online, even if commenting on the whole is cumulative, not dialogical.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Katz, E., Lazarsfeld, P.F.: Personal Influence. Free Press, Glencoe (1955)

    Google Scholar 

  2. Gillin, P.: The New Influencers: a Marketer’s Guide to the New Social Media. Linden Publishing, California (2007)

    Google Scholar 

  3. Bakshy, E., Hofman, J.M., Mason, W.A., Watts, D.J.: Everyone's an influencer: quantifying influence on twitter. In: Proceedings of the Fourth ACM International Conference on Web Search and Data Mining, pp. 65–74. ACM (2011)

    Google Scholar 

  4. Bodrunova, S.S., Litvinenko, A.A., Blekanov, I.S.: Comparing influencers: activity vs. connectivity measures in defining key actors in Twitter ad hoc discussions on migrants in Germany and Russia. In: International conference on social informatics, pp. 360–376. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-67217-5_22

  5. Key, V.O.: The Responsible Electorate. Harvard University Press, Cambridge (1966)

    Book  Google Scholar 

  6. Bruns, A.: Are Filter Bubbles Real? Wiley, Hoboken (2019)

    Google Scholar 

  7. Pfetsch, B.: Dissonant and disconnected public spheres as challenge for political communication research. Javnost Public 25(1–2), 59–65 (2018)

    Google Scholar 

  8. Smoliarova, A.S., Bodrunova, S.S., Blekanov, I.S., Maksimov, A.: Discontinued Public Spheres? Reproducibility of User Structure in Twitter Discussions on Inter-ethnic Conflicts. In: Stephanidis, C., Antona, M., Ntoa, S. (eds.) HCII 2020. CCIS, vol. 1293, pp. 262–269. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-60700-5_34

    Chapter  Google Scholar 

  9. Noelle-Neumann, E.: The spiral of silence a theory of public opinion. J. Commun. 24(2), 43–51 (1974)

    Article  Google Scholar 

  10. Sidorov, V.A.: Communicative aggressions of the 21st century: definition and analysis of the prerequisites. Vestnik Sankt-Peterburgskogo universiteta, series ‘Language and Literature’, 15(2), 300–311 (2018)

    Google Scholar 

  11. Bodrunova, S.S., Litvinenko, A., Blekanov, I., Nepiyushchikh, D.: Constructive aggression? Multiple roles of aggressive content in political discourse on Russian YouTube. Media Commun. 9, 181–194 (2021)

    Article  Google Scholar 

  12. Mustafaraj, E., Finn, S., Whitlock, C., Metaxas, P.T.: Vocal minority versus silent majority: Discovering the opionions of the long tail. In: 2011 IEEE Third International Conference on Privacy, Security, Risk and Trust and 2011 IEEE Third International Conference on Social Computing, pp. 103–110. IEEE (2011)

    Google Scholar 

  13. Chen, X., Li, X., Yao, D., Zhou, Z.: Seeking the support of the silent majority: are lurking users valuable to UGC platforms? J. Acad. Mark. Sci. 47(6), 986–1004 (2019)

    Article  Google Scholar 

  14. McKeever, B.W., McKeever, R., Holton, A.E., Li, J.Y.: Silent majority: childhood vaccinations and antecedents to communicative action. Mass Commun. Soc. 19(4), 476–498 (2016)

    Article  Google Scholar 

  15. Mai, F., Shan, Z., Bai, Q., Wang, X., Chiang, R.H.: How does social media impact Bitcoin value? A test of the silent majority hypothesis. J. Manag. Inf. Syst. 35(1), 19–52 (2018)

    Article  Google Scholar 

  16. Bodrunova, S.S., Blekanov, I., Smoliarova, A., Litvinenko, A.: Beyond left and right: real-world political polarization in Twitter discussions on inter-ethnic conflicts. Media Commun. 7, 119–132 (2019)

    Article  Google Scholar 

  17. Bodrunova, S.S., Blekanov, I.S., Kukarkin, M.: Multi-dimensional echo chambers: language and sentiment structure of Twitter discussions on the Charlie Hebdo Case. In International Conference on Human-Computer Interaction, pp. 393–400. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-92270-6_56

  18. Ksiazek, T.B.: Commenting on the news: explaining the degree and quality of user comments on news websites. J. Stud. 19(5), 650–673 (2018)

    Google Scholar 

  19. Ksiazek, T.B., Peer, L., Zivic, A.: Discussing the news: civility and hostility in user comments. Digit. Journal. 3(6), 850–870 (2015)

    Google Scholar 

  20. Toepfl, F.: Comparing authoritarian publics: the benefits and risks of three types of publics for autocrats. Commun. Theory 30(2), 105–125 (2020)

    Article  Google Scholar 

  21. Nowak, A., Szamrej, J., Latané, B.: From private attitude to public opinion: a dynamic theory of social impact. Psychol. Rev. 97(3), 362 (1990)

    Article  Google Scholar 

  22. Latané, B.: The psychology of social impact. Am. Psychol. 36, 343–365 (1981)

    Article  Google Scholar 

  23. Mouffe, C.: Radical democracy or liberal democracy. Soc. Rev. 20(2), 57–66 (1990)

    Google Scholar 

  24. Yardi, S., Boyd, D.: Dynamic debates: An analysis of group polarization over time on twitter. Bull. Sci. Technol. Soc. 30(5), 316–327 (2010)

    Article  Google Scholar 

  25. Bennett, W.L., Pfetsch, B.: Rethinking political communication in a time of disrupted public spheres. J. Commun. 68(2), 243–253 (2018)

    Article  Google Scholar 

  26. Schultes, P., Dorner, V., Lehner, F.: Leave a comment! an in-depth analysis of user comments on YouTube. Wirtschaftsinformatik 42, 659–673 (2013)

    Google Scholar 

  27. Morozov, E.: The Brave New World of Slacktivism. Foreign Policy, 19 May 2009. http://neteffect.foreignpolicy.com/posts/2009/05/19/the_brave_new_world_of_slacktivism.

  28. Springer, N., Engelmann, I., Pfaffinger, C.: User comments: motives and inhibitors to write and read. Inf. Commun. Soc. 18(7), 798–815 (2015)

    Article  Google Scholar 

  29. Gomez, V., Kappen, H., Kaltenbrunner, A.: Modeling the structure and evolution of discussion cascades. HT (2011)

    Google Scholar 

  30. Tsagkias, M., Weerkamp, W., De Rijke, M.: Predicting the volume of comments on online news stories. In: Proceedings of the 18th ACM conference on Information and knowledge management,pp. 1765–1768 (2009)

    Google Scholar 

  31. Kumar, R., Mahdian, M., McGlohon, M.: Dynamics of conversations. KDD (2010)

    Google Scholar 

  32. Bodrunova, S.S., Blekanov, I.S.: Power laws in ad hoc conflictual discussions on Twitter. In: International Conference on Digital Transformation and Global Society, pp. 67–82. Springer, Cham (2018). https://doi.org/10.1007/978-3-030-02846-6_6

  33. Wang, C., Ye, M., Huberman, B.A.: From user comments to on-line conversations. In: Proceedings of the 18th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp. 244–252 (2012)

    Google Scholar 

  34. Rowe, I.: Deliberation 2.0: comparing the deliberative quality of online news user comments across platforms. J. Broadcast. Electron. Media 59(4), 539–555 (2015)

    Google Scholar 

  35. Ziegele, M., Breiner, T., Quiring, O.: What creates interactivity in online news discussions? An exploratory analysis of discussion factors in user comments on news items. J. Commun. 64(6), 1111–1138 (2014)

    Article  Google Scholar 

  36. Boczkowski, P.J., Mitchelstein, E.: How users take advantage of different forms of interactivity on online news sites: Clicking, e-mailing, and commenting. Hum. Commun. Res. 38, 1–22 (2012)

    Article  Google Scholar 

  37. Freelon, D.G.: Analyzing online political discussion using three models of democratic communication. New Media Soc. 12, 1172–1190 (2010)

    Article  Google Scholar 

  38. Ruiz, C., Domingo, D., Micó, J. L., Díaz-Noci, J., Meso, K., Masip, P.: Public sphere 2.0? The democratic qualities of citizen debates in online newspapers. Int. J. Press/Politics 22, 463–487 (2011)

    Google Scholar 

  39. Ksiazek, T.B., Peer, L., Lessard, K.: User engagement with online news: conceptualizing interactivity and exploring the relationship between online news videos and user comments. New Media Soc. 18(3), 502–520 (2016)

    Article  Google Scholar 

  40. Bodrunova, S.S., Nigmatullina, K., Blekanov, I.S., Smoliarova, A., Zhuravleva, N., Danilova, Y.: When Emotions Grow: Cross-Cultural Differences in the Role of Emotions in the Dynamics of Conflictual Discussions on Social Media. In: Meiselwitz, G. (ed.) HCII 2020. LNCS, vol. 12194, pp. 433–441. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-49570-1_30

    Chapter  Google Scholar 

  41. Papacharissi, Z.: Affective publics: Sentiment, technology, and politics. Oxford University Press, Oxford (2015)

    Google Scholar 

  42. Blekanov, I.S., Sergeev, S.L., Martynenko, I.A.: Constructing topic-oriented web crawlers with generalized core. Sci. Res. Bull. St. Petersburg State Politechnic Univ. 5(157), 9–15 (2012)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Svetlana S. Bodrunova .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Bodrunova, S.S., Blekanov, I.S., Maksimov, A. (2021). Public Opinion Dynamics in Online Discussions: Cumulative Commenting and Micro-level Spirals of Silence. In: Meiselwitz, G. (eds) Social Computing and Social Media: Experience Design and Social Network Analysis . HCII 2021. Lecture Notes in Computer Science(), vol 12774. Springer, Cham. https://doi.org/10.1007/978-3-030-77626-8_14

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-77626-8_14

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77625-1

  • Online ISBN: 978-3-030-77626-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics