Abstract
Automations are meant to help reduce human workload and/or to reduce the need of humans to operate production processes and giving services. One of the most prominent users of automation is the people that are working in the healthcare sector. There are a lot of benefits from healthcare automation applications. One of them is by reducing error rates as illustrated by Felder (2003), virus infected patients 29 times (approx.) for every million transfusions, healthcare automation can mitigate this. Alongside the exponential growth of automation, some adjustments are required, thus, the role of human factors is very important to adjust changes and get the most value of the human-automation system. This paper demonstrates a systematic literature review of scientific papers on human factors in healthcare automation usage. To further understand this relationship several analyses were done by using the keywords “healthcare”, “automation”, and “human factors” and extracting those keywords from articles to see trends. The analyses were conducted using VOSViewer, Harzing’s Publish or Perish, AuthorMapper, and MAXQDA to obtain emerging keywords (co-occurrence), co-author analysis, and co-citation analysis. Not only that, but several articles were also extracted from different databases named; Google Scholar, SpringerLink, Scopus, and WebofScience to understand the relationship between human factors and healthcare automation in detail. One takeaway from this review is that the trend of using automation to streamline healthcare institution processes is increasing and it has been proven that human factors theories are needed to incorporate the new technology properly.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
AuthorMapper. https://www.authormapper.com/. Accessed 30 Nov 2020
Barbour, J.B.: Paperwork. Health Commun. (2020). Country unknown/Code not available. https://doi.org/10.1080/10410236.2019.1613481, https://par.nsf.gov/biblio/10110618
Berg, M.: Patient care information systems and health care work: a sociotechnical approach. Int. J. Med. Inform. 55(2), 87–101 (1999)
Carayon, P., Alyousef, B., Xie, A.: Human factors and ergonomics in health care. Handbook Hum. Factors Ergon. 4, 1574–1595 (2012)
Carayon, P., Wood, K.E.: Patient safety: the role of human factors and systems engineering. In: Studies in Health Technology and Informatics, vol. 153, pp. 23–46. IOS Press (2010). https://doi.org/10.3233/978-1-60750-533-4-23
Dias, J.: 6 Big Benefits of Applying Automation to Healthcare, 30 November 2020, 15 December 2014. https://hitcon-sultant.net/2014/07/21/6-big-benefits-of-applying-automation-to-healthcare/
E Fonseca, B.D.P.F., Sampaio, R.B., de Araújo Fonseca, M.V., Zicker, F.: Co-authorship network analysis in health research: method and potential use. Health Res. Pol. Syst (2016).https://doi.org/10.1186/s12961-016-0104-5, BioMed Central Ltd.
Felder, R.: Medical automation - a technologically enhanced work environment to reduce the burden of care on nursing staff and a solution to the health care cost crisis. In: Nursing Outlook, vol. 51. Mosby Inc. (2003). https://doi.org/10.1016/S0029-6554(03)00102-7
Gambino, A., Kim, J., Sundar, S.S.: Digital doctors and robot receptionists: user attributes that predict acceptance of automation in healthcare facilities. In: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, pp. 1–6 (2019)
Google Scholar. https://scholar.google.com/. Accessed 30 Nov 2020
Harzing’s Publish or Perish. https://harzing.com/resources/publish-or-perish/. Accessed 30 Nov 2020
Lee, J.D., Bobbie, D.S.: Human factors and ergonomics in automation design. In: Handbook of Human Factors and Ergonomics, vol. 3 (2006)
MAXQDA. https://www.maxqda.com/. Accessed 30 Nov 2020
Mendeley. https://www.mendeley.com/?interaction_required=true. Accessed 30 Nov 2020
Saleem, J.J., Patterson, E.S., Militello, L., Render, M.L., Orshansky, G., Asch, S.M.: Exploring barriers and facilitators to the use of computerized clinical reminders. J. Am. Med. Inform. Assoc. 12(4), 438–447 (2005)
Saleem, J.J., et al.: Exploring the persistence of paper with the electronic health record. Int. J. Med. Inform. 78(9), 618–628 (2009)
Saleem, J.J., Russ, A.L., Neddo, A., Blades, P.T., Doebbeling, B.N., Foresman, B.H.: Paper persistence, workarounds, and communication breakdowns in computerized consultation management. Int. J. Med. Inform. 80(7), 466–479 (2011)
Scopus. https://www-scopus-com.ezproxy.lib.purdue.edu/search/form.uri?display=basic. Accessed 30 Nov 2020
Sriram, R.D., Lide, B.: The role of standards in healthcare automation. In: 2009 IEEE International Conference on Automation Science and Engineering, CASE 2009, pp. 79–82 (2009) https://doi.org/10.1109/COASE.2009.5234111
Sujan, M., et al.: Human factors challenges for the safe use of artificial intelligence in patient care. BMJ Health Care Inform. 26 (1) (2019). https://doi.org/10.1136/bmjhci-2019-100081, BMJ Publishing Group
Tan, H., Holovashchenko, V., Mao, Y., Kannan, B., DeRose, L.: Human-supervisory distributed robotic system architecture for healthcare operation automation. In: 2015 IEEE International Conference on Systems, Man, and Cybernetics, pp. 133–138. IEEE (2015)
Trujillo, C.M., Long, T.M.: Document co-citation analysis to enhance transdisciplinary research. Sci. Adv. 4(1) (2018). https://doi.org/10.1126/sciadv.1701130, American Association for the Advancement of Science
Krishan: How to Use Words Co-Occurrence Statistics to Map Words to Vectors, 30 November 2020, 18 December 2017.https://iksinc.online/2015/06/23/how-to-use-words-co-occurrence-statistics-to-map-words-to-vectors/
VOSviewer. https://www.vosviewer.com/. Accessed 30 Nov 2020
Web of Science. https://apps.webofknowledge.com. Accessed 30 Nov 2020
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Kurniawan, J., Duffy, V.G. (2021). Systematic Review of the Importance of Human Factors in Incorporating Healthcare Automation. In: Duffy, V.G. (eds) Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. AI, Product and Service. HCII 2021. Lecture Notes in Computer Science(), vol 12778. Springer, Cham. https://doi.org/10.1007/978-3-030-77820-0_8
Download citation
DOI: https://doi.org/10.1007/978-3-030-77820-0_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-77819-4
Online ISBN: 978-3-030-77820-0
eBook Packages: Computer ScienceComputer Science (R0)