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Studying How to Apply Chatbots Technology in Higher-Education: First Results and Future Strategies

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Learning and Collaboration Technologies: Games and Virtual Environments for Learning (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12785))

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Abstract

This paper tries to find the best condition to use chatbots (conversational agents) in higher-education studies after pilots carried out at the University of Granada (Spain). Our aim, along with the rest of partners in EDUBOTS -an Erasmus + European Project which counts with two pedagogical chatbots-, is to improve students’ engagement in class, as well as reducing the existing gap between them and their teachers. In this paper we present the results of a previous survey carried out among the students with the intention of laying out a plan of possible effective applications of this technology in the classroom in the near future, if possible during the next project pilot. The survey helps us confirm the reasons for the learning outcomes in the carried out pilots, as well as identify the targets for future application of chatbot technology.

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Acknowledgements

This work is part of the project EDUBOTS, which is funded under the scheme Erasmus + KA2: Cooperation for innovation and the exchange of good practices - Knowledge Alliances (grant agreement no: 612446).

Author information

Authors and Affiliations

  1. Department of Signal Theory, Telematics and Communications, ETSIIT-CITIC, University of Granada, Granada, Spain

    Antonio M. Mora

  2. Department of Computer Architecture and Technology, ETSIIT-CITIC, University of Granada, Granada, Spain

    Alberto Guillén, Francisco Barranco, Pedro A. Castillo & Juan J. Merelo

Authors
  1. Antonio M. Mora
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  2. Alberto Guillén
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  3. Francisco Barranco
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  4. Pedro A. Castillo
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  5. Juan J. Merelo
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Corresponding author

Correspondence to Antonio M. Mora .

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Editors and Affiliations

  1. Department of Multimedia and Graphic Arts, Cyprus University of Technology, Lemesos, Cyprus

    Panayiotis Zaphiris

  2. Research Center on Interactive Media, Smart Systems and Emerging Technologies (CYENS), Cyprus University of Technology, Limassol, Cyprus

    Andri Ioannou

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Mora, A.M., Guillén, A., Barranco, F., Castillo, P.A., Merelo, J.J. (2021). Studying How to Apply Chatbots Technology in Higher-Education: First Results and Future Strategies. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies: Games and Virtual Environments for Learning. HCII 2021. Lecture Notes in Computer Science(), vol 12785. Springer, Cham. https://doi.org/10.1007/978-3-030-77943-6_12

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  • DOI: https://doi.org/10.1007/978-3-030-77943-6_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77942-9

  • Online ISBN: 978-3-030-77943-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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