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Methods of Usability Testing for Users with Cognitive Impairments

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Universal Access in Human-Computer Interaction. Design Methods and User Experience (HCII 2021)

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Abstract

One challenge of the user-centered development of accessible information systems is the conduction of cognitively impaired persons in usability tests. The paper gathers existing guidelines for the application of usability testing with cognitively impaired people and shows empirical values for modified usability tests based on a case study. In addition, the advantages and disadvantages of on site and remote usability testing are presented in a comparative study. Especially in the context of COVID-19, remote testing has gained in relevance in the present time.

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References

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Acknowledgement

The case study was conducted in the scope of the diBAss [19] project. The project is funded by the German Federal Ministry of Education and Research and the European Social Fund as part of the promotion of inclusion with digital media program (see Fig. 7).

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Correspondence to Cathleen Schöne .

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Schöne, C., Große, U., Wölfel, A., Krömker, H. (2021). Methods of Usability Testing for Users with Cognitive Impairments. In: Antona, M., Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Design Methods and User Experience. HCII 2021. Lecture Notes in Computer Science(), vol 12768. Springer, Cham. https://doi.org/10.1007/978-3-030-78092-0_7

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  • DOI: https://doi.org/10.1007/978-3-030-78092-0_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78091-3

  • Online ISBN: 978-3-030-78092-0

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