Skip to main content
Springer Nature Link
Log in

Developing User Interface Design Strategy to Improve Media Credibility of Mobile Portal News

  • Conference paper
  • First Online:
Human-Computer Interaction. Design and User Experience Case Studies (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12764))

Included in the following conference series:

  • 2360 Accesses

Abstract

According to various media phenomena appearing in Internet environment, portal news is becoming one of the most influential media in Korea. However, the media credibility of portal news is not very high compared to that of broadcast media or newspapers. Therefore, the focus of this study is to elicit insights for establishing strategies for improving the media credibility of portal news by relating the credibility of various news media and features of user groups. First, media credibility is identified through a factor analysis and user segments are obtained by a cluster analysis. Then, user interface design strategies of mobile portal news are provided according to characteristics of each group. The findings can contribute to classifying user groups by factor-specific media credibility and to suggesting design strategies for mobile portal news, depending on the features of user groups for improving media credibility.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Pavlik, J.: Journalism and New Media. Columbia University Press (2001).

    Google Scholar 

  2. Bae, J.: Public accountability and self-regulation of internet portals. J. Commun. Res. 54(4), 67–105 (2017)

    Article  Google Scholar 

  3. Ahn, J.: A study on the characteristics of portal journalism: breaking news, interaction, and relative news with reference to Naver news and Yahoo media. J. Commun. Sci. 11(1), 187–218 (2011)

    Google Scholar 

  4. Hur, J.: Study on the legal structure for the regulation of internet portals. J. Media Law Ethics Policy Res. 8(2), 237–262 (2009)

    Google Scholar 

  5. Hwang, S.: A study on the nature of news service at the internet portal site as news delivery service provider and the liability of the portal site. J. Cybercommun. Acad. Soc. 21, 197–232 (2007)

    Google Scholar 

  6. Chae, J.: Study on the viewpoint diversity of the portal sites news by a type of remediation: focused on the 18th election news. Korean J. Broadcast. Telecommun. Stud. 28(5), 237–284 (2014)

    Google Scholar 

  7. Choi, M., Kim, W.: A study of the agenda setting function of news service at the web portal site: focused on the featured differences of the offered-news and the preferred-news. Korean J. Journal. Commun. Stud. 50(4), 437–463 (2006)

    Google Scholar 

  8. Kim, K.: Online news diffusion and public opinion formation: a case study of controversy over Park Kyung Sin blog posting. J. Commun. Sci. 12(4), 35–72 (2012)

    Google Scholar 

  9. Korea Press Foundation: Survey on the Opinion of the Media Audience. Korea Press Foundation (2018)

    Google Scholar 

  10. The Korea Economic Daily: https://www.hankyung.com/it/article/2018030716787. Accessed 30 Apr 2019

  11. Song, H., Yang, J.: Online news portal service and changes in news distribution- big data analysis of Naver news in 2000–2017. Korean J. Journal. Commun. Stud. 61(4), 74–109 (2017)

    Article  Google Scholar 

  12. Lee, J., Sang, Y.: Establishing a proper measure of redeeming reputational damages in the portal media. J. Broadcast. Telecommun. Res. 66, 265–296 (2008)

    Google Scholar 

  13. Hovland, C., Weiss, W.: The influence of source credibility on communication effectiveness. Public Opin. Q. 15(4), 635–650 (1951)

    Article  Google Scholar 

  14. Gaziano, C., McGrath, K.: Measuring the concept of credibility. Journal. Mass Commun. Q. 63(3), 451–462 (1986)

    Google Scholar 

  15. Meyer, P.: Defining and measuring credibility of newspapers: developing and index. Journal. Mass Commun. Q. 65(3), 567–574 (1988)

    Google Scholar 

  16. Johnson, T., Kaye, B.: Cruising is believing? Comparing internet and traditional sources on media credibility measures. Journal. Mass Commun. Q. 75(2), 325–340 (1998)

    Article  Google Scholar 

  17. Song, J.: Similarity and distinction of media credibility: a comparative analysis of audience and reporter. Korean J. Journal. Commun. Stud. 51(2), 180–202 (2007)

    Google Scholar 

  18. Park, K., Ahn, J.: A study on the characteristic of the portal site’s front-page: soft/hard news, sub-headline, hyperlink. Korean J. Journal. Commun. Stud. 50(6), 199–226 (2006)

    Google Scholar 

  19. Ban, H., Kwon, Y.: The study of the usage correlation between portal and traditional news media. Korean J. Journal. Commun. Stud. 51(1), 399–426 (2007)

    Google Scholar 

  20. Park, C.: Decomposing of news media credibility in the information age: the social goodness of news is a determinant to the publics perceived media credibility. Korean J. Broadcast. Telecommun. Stud. 15(3), 129–154 (2001)

    Google Scholar 

  21. Chung, D.: Interactive features of online newspapers: identifying patterns and predicting use of engaged readers. J. Comput.-Mediat. Commun. 13(3), 658–679 (2008)

    Article  Google Scholar 

  22. Eriksson, C., Åkesson, M.: Introducing the e-newspaper – audience preferences and demands. In: Proceedings of ELPUB 2007 Conference on Electronic Publishing, pp. 65–74 (2007)

    Google Scholar 

  23. Li, X.: Web page design and graphic use of three U.S. newspapers. Journal. Mass Commun. Q. 75(2), 353–365 (1998)

    Google Scholar 

  24. Massey, B., Levy, M.: Interactivity, online journalism, and english-language web newspapers in Asia. Journal. Mass Commun. Q. 76(1), 138–151 (1999)

    Article  Google Scholar 

  25. ISO 9241–11: Ergonomics Requirements for Office Work with Visual (VDTs) – Part 11: Guidance on Usability (1998)

    Google Scholar 

  26. Liu, J., Pedersen, E., Dolan, P.: Personalized news recommendation based on click behavior. In: Proceedings of the 2010 International Conference on Intelligent User Interfaces, pp. 31–40 (2010)

    Google Scholar 

  27. Park, S., Ryoo, H., Kim, Y.: Interface design research on news service user from domestic (Korea) Portal site-focused on the Naver news service. J. Digit. Des. 13(4), 269–278 (2013)

    Google Scholar 

  28. Lee, K., Kim, Y., Kim, M.: The proposed layout of the portal site news page – focused on the lines, planes, formative principles of grid. J. Digit. Des. 16(3), 137–146 (2016)

    Google Scholar 

  29. Kim, B., Kim, W.: The using case analysis of mobile news service design- use behavior centrally based on NAVER and NATE. J. Digit. Des. 13(4), 729–737 (2013)

    Google Scholar 

  30. Korea Press Foundation: Survey on the Opinion of the Media Audience. Korea Press Foundation (2017)

    Google Scholar 

  31. Kim, M., Park, J.: Mobile phone purchase and usage behaviours of early adopter groups in Korea. Behav. Inf. Tech. 33(7), 693–703 (2014)

    Article  Google Scholar 

  32. Lee, S., Kim, M., Park, J., Shin, D.: Design strategies for idle screens of smartphones based on service usages. Hum. Factors Ergon. Manuf. Serv. Ind. 25(4), 409–427 (2015)

    Article  Google Scholar 

  33. Tryfos, P.: Method for Business Analysis and Forecasting: Text and Cases. Wiley (2005)

    Google Scholar 

  34. Child, D.: The Essentials of Factor Analysis. Bloomsbury Academic (2006)

    Google Scholar 

  35. Kaiser, H.: The application of electronic computers to factor analysis. Educ. Psychol. Measur. 20, 141–151 (1960)

    Article  Google Scholar 

  36. Punj, G., Stewart, D.: Cluster analysis in marketing research: review and suggestions for application. J. Mark. Res. 20(2), 134–148 (1983)

    Article  Google Scholar 

  37. Norušis, M.: IBM SPSS Statistics 19 Statistical Procedures Companion. Addison Wesley (2011)

    Google Scholar 

  38. Korea Press Foundation: Digital News Report 2017 Korea. Korea Press Foundation (2017)

    Google Scholar 

  39. Nielsen Norman Group: https://www.nngroup.com/articles/push-notification/. Accessed 27 May 2019

  40. Oh, K., Lee, W., Lim, C., Choi, H.: Personalized news recommendation using classified keywords to capture user preference. In: Proceedings of the 16th International Conference on Advanced Communication Technology, pp. 1283–1287 (2014)

    Google Scholar 

  41. Flaxman, S., Goel, S., Rao, J.: Filter bubbles, echo chambers, and online news consumption. Public Opin. Q. 80(S1), 298–320 (2016)

    Article  Google Scholar 

  42. Zhao, D., Rosson, M.: How and why people twitter: the role that micro-blogging plays in informal communication at work. In: Proceedings of the ACM 2009 International Conference on Supporting Group Work, pp. 243–252 (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Sookmyung Women’s University, Cheongpa-ro 47-gil 100, Yongsan-gu, Seoul, 04310, Korea

    Min-Jeong Kim

Authors
  1. Min-Jeong Kim
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Min-Jeong Kim .

Editor information

Editors and Affiliations

  1. The Open University of Japan, Chiba, Japan

    Masaaki Kurosu

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kim, MJ. (2021). Developing User Interface Design Strategy to Improve Media Credibility of Mobile Portal News. In: Kurosu, M. (eds) Human-Computer Interaction. Design and User Experience Case Studies. HCII 2021. Lecture Notes in Computer Science(), vol 12764. Springer, Cham. https://doi.org/10.1007/978-3-030-78468-3_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-78468-3_5

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78467-6

  • Online ISBN: 978-3-030-78468-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics