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The Impact of Covid-19 Pandemic on Continuance Adoption of Mobile Payments: A Conceptual Framework

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Complex, Intelligent and Software Intensive Systems (CISIS 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 278))

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Abstract

Using mobile-based payments for transactions can be a method to maintain social distancing, preventing the spread of the Covid-19 virus. The continuous usage can be ensured by replacing physical banking transactions, provided the users are satisfied and convinced of its benefits. Besides, most of the services have been offered through online platforms, and consumers are forced to explore online payment options. Hence, this study aims to propose a conceptual framework of mobile payments adoption and its continuance intention. The subject of the study constitutes new adopters of mobile payments. Future research will include validating the proposal framework using empirical data.

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Authors and Affiliations

  1. Department of Accounting, Faculty of Economics, Universitas Islam Sultan Agung, Semarang, Indonesia

    Dian Essa Nugrahini & Ahmad Hijri Alfian

Authors
  1. Dian Essa Nugrahini
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  2. Ahmad Hijri Alfian
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Correspondence to Dian Essa Nugrahini .

Editor information

Editors and Affiliations

  1. Department of Information and Communication Engineering, Fukuoka Institute of Technology, Fukuoka, Japan

    Leonard Barolli

  2. Department of Information Security Engineering, Soonchunhyang University, Asan, Korea (Republic of)

    Kangbin Yim

  3. Faculty of Bussiness Administration, Rissho University, Tokyo, Japan

    Tomoya Enokido

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Nugrahini, D.E., Alfian, A.H. (2021). The Impact of Covid-19 Pandemic on Continuance Adoption of Mobile Payments: A Conceptual Framework. In: Barolli, L., Yim, K., Enokido, T. (eds) Complex, Intelligent and Software Intensive Systems. CISIS 2021. Lecture Notes in Networks and Systems, vol 278. Springer, Cham. https://doi.org/10.1007/978-3-030-79725-6_33

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