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Are You Watching Me? A Study on Privacy Notice Design of Social Robot

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Advances in Ergonomics in Design (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 261))

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Abstract

As robots are increasingly adopted in institutions with strong emphasis on social interaction such as hospitals, schools, and shopping malls, the ubiquitous use of cameras on robots has raised people’s privacy concerns. However, social robots currently lack suitable design strategies for privacy notices that announce their camera status to users. Aimed at the privacy notice design strategies of social robots, we conducted an exploratory study with a Wizard-of-OZ experiment to understand users’ preference when interacting with different privacy notice. The privacy notice was discussed in this article from the perspective of the embodiment and notice style. We found that the embodiment way and notice style can significantly impact the user’s privacy consideration. Moreover, physically embodied robot is significantly more favored by the participants, whereas the virtual embodiment is the less favored.

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Correspondence to Peng Su .

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Su, P., Yuan, X. (2021). Are You Watching Me? A Study on Privacy Notice Design of Social Robot. In: Rebelo, F. (eds) Advances in Ergonomics in Design. AHFE 2021. Lecture Notes in Networks and Systems, vol 261. Springer, Cham. https://doi.org/10.1007/978-3-030-79760-7_41

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  • DOI: https://doi.org/10.1007/978-3-030-79760-7_41

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-79759-1

  • Online ISBN: 978-3-030-79760-7

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