Abstract
Training and development for air traffic controllers operating newer technology lack sufficient focus on situation awareness. The authors previously identified significant potential for efficiency and safety gains in operations with digitized technology involving Terminal Radar Approach Control and Tower Team air traffic control operators, and, that NextGen technology also revealed the potential for adverse effects on cognitive processing of operators. Collaborative teamwork was identified as essential for success in effectively using NextGen equipment and systems to optimize safety and efficiency, supported by simulation technology and specialized training applications. Applying cognitive overlays from their SHELL 2017 model, variants for TRACON and Tower Team studies were combined and evaluated to identify multiple issues with cognitive processing and critical factors influencing situational awareness and potential cognitive overload. To reduce potential for cognitive overload for controllers using NextGen technology, the authors propose a Controller Resource Management approach to improve situational awareness and teamwork.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Federal Aviation Administration: Air Traffic Control. Order JO 7110.65Y, Section 10. Department of Transportation, Washington, D.C (2019)
Snyderman, J.: Air National Guard Cuts Red Tape for Solutions, af.mil (2009)
US Navy: CRM 6th Generation Briefing on Threat and Error Management, C-050-1503A PPT 5001 01: US Navy (2004)
Miller, M., Holley, S., Mrusek, B., Weiland, L.: A change in the dark room: the effects of human factors and cognitive loading issues for NextGen TRACON air traffic controllers. In: Ayaz, H. (ed.) AHFE 2019. AISC, vol. 953, pp. 155–166. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-20473-0_16
Woroch, B., Zingale, C.: Conclusions on human-automation teamwork. In: Air Traffic Control Decision Support Tool Design and Implementation Handbook: FAA Human Factors Branch (2019)
Klasen, M., Weber, R., Kircher, T., Mathiak, K.A., Mathiak, K.: Neural contributions to flow experience during video game playing. Soc. Cogn. Affect. Neurosci. 7(4), 485–495 (2012)
Paas, F., Sweller, J.: An evolutionary upgrade of cognitive load theory: using the human motor system and collaboration to support the learning of complex cognitive tasks. Educ. Psychol. Rev. 24, 27–45 (2012)
Miller, M., Holley, S., Mrusek, B., Weiland, L.: Assessing cognitive processing and human factors challenges in NextGen air traffic control tower team operations. In: Nunes, I.L. (ed.) AHFE 2020. AISC, vol. 1207, pp. 289–295. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-51369-6_39
Yin, S., Liu, L., Tan, J., Ding, C., Yao, D., Chen, A.: Attentional control underlies the perceptual load effect: evidence from voxel-wise degree centrality and resting-state functionality connectivity. Neuroscience 362, 257–264 (2017)
Endsley, M.R.: Toward a theory of situational awareness in dynamic systems. Hum. Factors J. 37(1), 32–64 (1995). Drawing by Dr. P. Lankton (2007)
Miller, M.: Air traffic control resource management (ATCRM) model. Presentation Slide, AHFE Annual Conference (2021)
Endsley, M.R., Jones, W.M.: A model of inter and intra team situation awareness: implications for design, training and measurement. In: McNeese, M., Salsa, E., Endsley, M. (eds.) New Trends in Cooperative Activities: Understanding System Dynamics in Complex Environments. HFES (2001, in press)
Kulyk, O., van der Veer, G., Van Dijk, B.: Situational awareness support to enhance teamwork in collaborative environments. In: Conference Paper, European Conference on Cognitive Ergonomics, Madeira (2008)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Miller, M., Holley, S. (2021). Air Traffic Controller Resource Management: An Approach for Reducing Cognitive Loading and Increasing Situational Awareness. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2021. Lecture Notes in Networks and Systems, vol 270. Springer, Cham. https://doi.org/10.1007/978-3-030-80012-3_61
Download citation
DOI: https://doi.org/10.1007/978-3-030-80012-3_61
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-80011-6
Online ISBN: 978-3-030-80012-3
eBook Packages: EngineeringEngineering (R0)