Exploring the Interactive Mode and User Experience of Dining Space Alone During the Post-Covid-19 Period from the Perspective of Cultural Probes

Abstract

In 2019, the entire world was under the panic and threat of rapid spread of “COVID-19” virus. Especially, the global social structure pattern was changed. At the same time, traditional Eastern culture attaches great importance to table etiquette and eating together around the table. With the transformation of social lifestyle and structure, more and more people must start to face the situation of being alone or the mentality of dining alone in a restaurant. This research uses the theory of cultural probes to study the post-COVID-19 period, during which consumers stay alone in the restaurant and generate daily context and behavior patterns. Its research method adopts the role of “first-person perspective”, combined with the context of “modeling feature track”. Based on the cultural probe toolkit, this research obtains information for integrated research and simulation test verification. In the experimental testing phase, participants designed the user experience for the product’s real-time “design interactive mode” and “personal space experience” through interviews, taking photos for record and writing mood logs, and created a new interactive design framework. The theme of this research is “The Interactive Mode and User Experience of Alone Dining Space during the Post-Covid-19 Period from the Perspective of Cultural Probes”. It conducts research and draws conclusions based on the cultural probe theory and provides an innovative model that focuses on the interactive design relationship between people and products, supplemented by product appearance molding design. The name of the design work is “Intelligent Partition Plate System Product”. It aims to establish a new type of human-computer interaction communication framework mode, so as to meet the future interactive behavior of alone dining space in the post-COVID-19 era and enhance the overall user experience.