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An Analysis of the Cognitive Process and Similarities of Complex Problem Solving Discussions

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Advances in Neuroergonomics and Cognitive Engineering (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 259))

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Abstract

The concept of complex problem solving (CPS) as a new cognitive scientific area was initially introduced by Doner 30 years ago. It was not until recently that the verdicts of CPS studies were gradually being applied in business training . This research aims to convert lab findings into light-weighted cognitive-oriented guidelines for CPS. To achieve this purpose, we investigated the pattern of the underlying cognitive process in CPS discussions. This paper proposes a method that compares cognitive similarities based on the Kolmogorov–Smirnov test. Instead of comparing the semantic similarity, this method compares the proportion of conversation content. It serves the purpose of examining the similarities of thinking processes. From the correlation between the subjective problem conflict level and cognitive similarities, we found that a discussion process best practice can help build a more comprehensive problem understanding.

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Authors and Affiliations

  1. Department of Systems Innovation, School of Engineering, The University of Tokyo, Hongo, Bunkyo-Ku, Tokyo, 113-8656, Japan

    Yingting Chen, Taro Kanno & Kazuo Furuta

Authors
  1. Yingting Chen
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  2. Taro Kanno
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  3. Kazuo Furuta
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Corresponding author

Correspondence to Yingting Chen .

Editor information

Editors and Affiliations

  1. School of Biomedical Engineering, Science and Health Systems, Drexel University, Philadelphia, PA, USA

    Hasan Ayaz

  2. School of Mechanical and Manufacturing Engineering (SMME), National University of Sciences and Technology (NUST), Islamabad, Pakistan

    Umer Asgher

  3. DIGITAL – Institute for Information and Communication Technologies, Graz, Austria

    Lucas Paletta

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Chen, Y., Kanno, T., Furuta, K. (2021). An Analysis of the Cognitive Process and Similarities of Complex Problem Solving Discussions. In: Ayaz, H., Asgher, U., Paletta, L. (eds) Advances in Neuroergonomics and Cognitive Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 259. Springer, Cham. https://doi.org/10.1007/978-3-030-80285-1_28

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  • DOI: https://doi.org/10.1007/978-3-030-80285-1_28

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-80284-4

  • Online ISBN: 978-3-030-80285-1

  • eBook Packages: EngineeringEngineering (R0)

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