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Does Being Human Cause Human Errors? Consideration of Human-Centred Design in Ship Bridge Design

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Advances in Neuroergonomics and Cognitive Engineering (AHFE 2021)

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Abstract

75%–96% shipping accidents involved human-error in 2018 [1]. One of the most critical reasons was poor design of controls and lack of proper procedures [2]. It is unclear if ship-bridge design entirely considers user experience (UX). The crews are working in an increasingly time/resource pressured industry. Especially when hazardous scenarios occur, the increased amount of information being processed and decreased available time for decision-making together make it error-prone, adding an extra complexity to UX. Investigating the extent to which design influences human-error and distracts people from task’s reality, this paper evaluates the overlooked aspects of ship-bridge design to understand if it distorts user’s reality in hazardous situations and increases high cognitive loads with complex interfaces. Considering human-centred marine design (HCMD) that deals with end-user, addresses issues by adopting human factors/ergonomics (HF/E) introduced in industrial design, and applying product semantics/semiotics to the bridge design, reducing high cognitive loads with ergonomic interfaces.

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Acknowledgments

This research has been funded by MarRI-UK. It’s also partially supported by EU H2020 Marie Curie RISE ENHANCE project (MSCA-RISE 823904). The authors would like to thank all project participants and stakeholders for their valuable dedications to this research. Special thanks is given to industrial project partner: Mr Fengxin Li, Principal Specialist and Ms Bin Zhao, Senior Surveyor, in Lloyd’s Register Classification Society (North Asia) Ltd for their in-kind support of industry resources and other assistances on this project.

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Correspondence to Fang Bin Guo .

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Guo, F.B., Yang, Z., Davis, E.B., Khalique, A., Bury, A. (2021). Does Being Human Cause Human Errors? Consideration of Human-Centred Design in Ship Bridge Design. In: Ayaz, H., Asgher, U., Paletta, L. (eds) Advances in Neuroergonomics and Cognitive Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 259. Springer, Cham. https://doi.org/10.1007/978-3-030-80285-1_36

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  • DOI: https://doi.org/10.1007/978-3-030-80285-1_36

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