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Requirements for a Human-Centered Automotive Development Process: Results of a Case Study from the Perspective of Demographic Change

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Advances in Human Factors, Business Management and Leadership (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 267))

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Abstract

The aim of this paper is to identify initial requirements for a proactive and human-centered automotive development process, which considers future effects of global trends and challenges. For this, a qualitative case study is conducted on an industrial project, which focused on the effects of demographic development in a worldwide known and leading German automotive manufacturer. The actual demographic situation and future challenges are analyzed with the use of demography relevant criteria by workshops with experts from the manufacturer. Four topics were identified as crucial in the context of demography for the future (ergonomic workplace design, age-differentiated workplace design, intergenerational knowledge transfer, and personnel development). These topics are further explored by an expert workshop. In a case study, requirements for a human-centered automotive development process are derived from the discussions and results of the expert workshop. The paper concludes with an outlook regarding future actions to identify additional requirements and the development of a more human-centered automotive development process for practical use.

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Author information

Authors and Affiliations

  1. Daimler AG, Stuttgart, Germany

    Sanjiv Surendra

  2. Cybernetics Lab IMA & IfU, RWTH Aachen University, Aachen, Germany

    Sarah Müller-Abdelrazeq, Frank Hees & Ingrid Isenhardt

Authors
  1. Sanjiv Surendra
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  2. Sarah Müller-Abdelrazeq
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  3. Frank Hees
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  4. Ingrid Isenhardt
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Corresponding author

Correspondence to Sanjiv Surendra .

Editor information

Editors and Affiliations

  1. Department of Mechanical and Materials Engineering, University of Turku, Turku, Finland

    Jussi Ilari Kantola

  2. Institute of Maritime Operations, University of South-Eastern Norway, Borre, Norway

    Salman Nazir

  3. Häme University of Applied Sciences, Hämeenlinna, Finland

    Vesa Salminen

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Surendra, S., Müller-Abdelrazeq, S., Hees, F., Isenhardt, I. (2021). Requirements for a Human-Centered Automotive Development Process: Results of a Case Study from the Perspective of Demographic Change. In: Kantola, J.I., Nazir, S., Salminen, V. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2021. Lecture Notes in Networks and Systems, vol 267. Springer, Cham. https://doi.org/10.1007/978-3-030-80876-1_18

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  • DOI: https://doi.org/10.1007/978-3-030-80876-1_18

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-80875-4

  • Online ISBN: 978-3-030-80876-1

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