Skip to main content
SpringerLink
Log in

Is Trust Shapeable? Design Requirements for Governing Sharing Networks

  • Conference paper
  • First Online:
The Next Wave of Sociotechnical Design (DESRIST 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12807))

  • 1567 Accesses

Abstract

Driven by digitization and the accompanying attempt to compensate for a lack of resources and capabilities, the number of inter-organizational collab-orations in which resources are shared increases rapidly. The individual actors within such sharing networks (SN) form the foundation for the success of these collaborations. Successful collaborations have a high level of trust between these individual actors. However, it is still unclear how to design roles and relationships in networks in order to develop and foster trust. Thus far, scholars have done very little research investigating the relationship between structural properties of sharing network configurations and trust within them. By applying design science research (DSR), this study intends to shed light on design requirements (DR) to govern successful SN. We describe the review’s findings as four meta-requirements, which set the cornerstone for our journey toward a holistic information systems (IS) design theory aimed at shaping roles and relationships to govern SN effectively.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Alter, C., Hage, J.: Organizations Working Together. Sage Publ, Newbury Park (1993)

    Google Scholar 

  2. Mizruchi, M.S., Galaskiewicz, J.: Networks of interorganizational relations. Sociol. Methods Res. 22, 46–70 (1993)

    Article  Google Scholar 

  3. Ebers, M.: Explaining inter-organizational network formation. Format. Inter-Organ. Netw. 1, 3–40 (1997)

    Google Scholar 

  4. Snehota, I., Hakansson, H.: Developing Relationships in Business Networks. Routledge, London (1995)

    Google Scholar 

  5. Cachon, G.P., Fisher, M.: Supply chain inventory management and the value of shared information. Manage. Sci. 46(8), 1032–1048 (2000)

    Article  Google Scholar 

  6. Fuller, M.B., Porter, M.E.: Competition in Global Industries. Harvard Business School Press, Boston (1986)

    Google Scholar 

  7. Lambert, D.M., Cooper, M.C.: Issues in supply chain management. Ind. Mark. Manage. 29, 65–83 (2000)

    Article  Google Scholar 

  8. Dyer, J.H., Singh, H.: The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Acad. Manag. Rev. 23(4), 660–679 (1998)

    Article  Google Scholar 

  9. Macneil, I.R.: The New Social Contract. Yale University Press, New Haven (1980)

    Google Scholar 

  10. Das, T.K., Teng, B.-S.: Between trust and control: developing confidence in partner cooperation in alliances. Acad. Manag. Rev. 23, 491–512 (1998)

    Article  Google Scholar 

  11. Dawes, S.S.: Interagency information sharing: expected benefits, manageable risks. J. Policy Anal. Manage. 15, 377–394 (1996)

    Article  Google Scholar 

  12. Oliveira, M.I.S., Lóscio, B.F.: What is a data ecosystem? In: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, pp. 1–9 (2018)

    Google Scholar 

  13. Peterman, A., Kourula, A., Levitt, R.: Organizational roles in a sustainability alliance network. Bus. Strateg. Environ. 29, 3314–3330 (2020)

    Article  Google Scholar 

  14. Knight, L., Harland, C.: Managing supply networks: organizational roles in network management. Eur. Manag. J. 23, 281–292 (2005)

    Article  Google Scholar 

  15. Provan, K.G., Kenis, P.: Modes of network governance: structure, management, and effectiveness. J. Public Adm. Res. Theory 18(2), 229–252 (2008)

    Article  Google Scholar 

  16. Jones, C., Hesterly, W.S., Borgatti, S.P.: A general theory of network governance: exchange conditions and social mechanisms. Acad. Manag. Rev. 22(4), 911–945 (1997)

    Article  Google Scholar 

  17. Gregor, S., Hevner, A.R.: Positioning and presenting design science research for maximum impact. MIS Q. 37(2), 337–356 (2013)

    Article  Google Scholar 

  18. Peffers, K., Tuunanen, T., Rothenberger, M.A., Chatterjee, S.: A design science research methodology for information systems research. J. Manag. Inf. Syst. 24(3), 45–78 (2007)

    Article  Google Scholar 

  19. Gregor, S., Jones, D. (eds.): The anatomy of a design theory. J. Assoc. Inf. Syst. (JAIS) 8(5), 312–335 (2007)

    Google Scholar 

  20. Gregor, S.: The nature of theory in information systems. MIS Q. 30(3), 611–642 (2006)

    Article  Google Scholar 

  21. Krishnan, R., Geyskens, I., Steenkamp, J.-B.E.M.: The effectiveness of contractual and trust-based governance in strategic alliances under behavioral and environmental uncertainty. Strateg. Manag. J. 37, 2521–2542 (2016)

    Article  Google Scholar 

  22. Williamson, O.E.: The Economic Institutions of Capitalism. Free Press. Douglas, New York (1985)

    Google Scholar 

  23. Dekker, H.C.: Control of inter-organizational relationships: evidence on appropriation concerns and coordination requirements. Acc. Organ. Soc. 29(1), 27–49 (2004)

    Article  Google Scholar 

  24. Poppo, L., Zenger, T.: Do formal contracts and relational governance function as substitutes or complements? Strateg. Manag. J. 23(8), 707–725 (2002)

    Article  Google Scholar 

  25. Sayogo, D.S., Gil-Garcia, J.R., Cronemberger, F.A., Widagdo, B.: The mediating role of trust for inter-organizational information sharing (IIS) success in the public sector. In: 18th Annual International Conference on Digital Government Research, pp. 426–435 (2017)

    Google Scholar 

  26. Gil-Garcia, J., Pardo, T., Burke, G.: Conceptualizing information integration in government. Adv. Manage. Inf. Syst. 17, 179 (2010)

    Google Scholar 

  27. Uzzi, B.: Social structure and competition in interfirm networks: The paradox of embeddedness. Adm. Sci. Q. 42(1), 35–67 (1997)

    Article  Google Scholar 

  28. Knight, F.H.: Risk, Uncertainty and Profit. Houghton Mifflin, Boston (1921)

    Google Scholar 

  29. Gulati, R., Singh, H.: The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances. Adm. Sci. Q. 43(4), 781–814 (1998)

    Article  Google Scholar 

  30. Wholey, D.R., Brittain, J.: Characterizing environmental variation. Acad. Manag. J. 32(4), 867–882 (1989)

    Google Scholar 

  31. Goo, J., Kishore, R., Rao, H.R., Nam, K.: The role of service level agreements in relational management of information technology outsourcing: an empirical study. MIS Q. 33, 119–145 (2009)

    Article  Google Scholar 

  32. Deutsch, M.: Conflicts: Productive and destructive. J. Soc. Issues 25, 7–25 (1969)

    Article  Google Scholar 

  33. Lyons, T.F.: Role clarity, need for clarity, satisfaction, tension, and withdrawal. Organ. Behav. Hum. Perform. 6(1), 99–110 (1971)

    Article  Google Scholar 

  34. Hartenian, L.S., Hadaway, F.J., Badovick, G.J.: Antecedents and consequences of role perceptions: a path analytic approach. J. Appl. Bus. Res. (JABR) 10(2), 40–50 (1994)

    Article  Google Scholar 

  35. Teas, R.K., Wacker, J.G., Hughes, R.E.: A path analysis of causes and consequences of salespeople’s perceptions of role clarity. J. Mark. Res. 16(3), 355–369 (1979)

    Article  Google Scholar 

  36. Thomson, A.M., Perry, J.L.: Collaboration processes: inside the black box. Public Adm. Rev. 66(1), 20–32 (2006)

    Article  Google Scholar 

  37. Suter, E., Arndt, J., Arthur, N., Parboosingh, J., Taylor, E., Deutschlander, S.: Role understanding and effective communication as core competencies for collaborative practice. J. Interprof. Care 23(1), 41–51 (2009)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Duisburg-Essen, Essen, Germany

    Marvin Jagals, Erik Karger & Frederik Ahlemann

Authors
  1. Marvin Jagals
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Erik Karger
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Frederik Ahlemann
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Marvin Jagals .

Editor information

Editors and Affiliations

  1. University of Liechtenstein, Vaduz, Liechtenstein

    Leona Chandra Kruse

  2. University of Liechtenstein, Vaduz, Liechtenstein

    Stefan Seidel

  3. University of Agder, Kristiansand, Norway

    Geir Inge Hausvik

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Jagals, M., Karger, E., Ahlemann, F. (2021). Is Trust Shapeable? Design Requirements for Governing Sharing Networks. In: Chandra Kruse, L., Seidel, S., Hausvik, G.I. (eds) The Next Wave of Sociotechnical Design. DESRIST 2021. Lecture Notes in Computer Science(), vol 12807. Springer, Cham. https://doi.org/10.1007/978-3-030-82405-1_28

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-82405-1_28

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-82404-4

  • Online ISBN: 978-3-030-82405-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation