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The Evolution of IT Management Standards in Digital Transformation: Current Status and Research Implications

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Engineering the Transformation of the Enterprise

Abstract

For more than three decades professional standards have been popular as guidance and orientation to manage IT organizations. Although major standards like ITIL and COBIT have been updated with several versions to reflect changing requirements, their basic goals, concepts, and structures remained stable over time. In recent years this situation changed, when a number of new standards appeared to support new requirements for mastering digital transformation. This study explores the evolution of ITM standards during the last 20 years through analyzing a set of 60 formal, de facto, and emerging standards. Besides the rapid increase in number and update frequency starting in 2015, a shift of goals towards agility, lean management, and innovation was found. Finally, new problems and research questions raised by this evolution are presented.

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  1. University of Applied Sciences, Meißen, Germany

    Gunnar Auth

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  1. Universität St. Gallen, St. Gallen, Switzerland

    Stephan Aier

  2. Universität St. Gallen, St. Gallen, Switzerland

    Peter Rohner

  3. Universität St. Gallen, St. Gallen, Switzerland

    Joachim Schelp

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Auth, G. (2021). The Evolution of IT Management Standards in Digital Transformation: Current Status and Research Implications. In: Aier, S., Rohner, P., Schelp, J. (eds) Engineering the Transformation of the Enterprise. Springer, Cham. https://doi.org/10.1007/978-3-030-84655-8_19

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