Skip to main content
Springer Nature Link
Log in

Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana

  • Conference paper
  • First Online:
Responsible AI and Analytics for an Ethical and Inclusive Digitized Society (I3E 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12896))

Included in the following conference series:

  • 5657 Accesses

Abstract

The importance of inter-organizational information systems (IOISs) to contemporary organizations has been demonstrated in research and practice. However, the effects of IOISs use on procurement practices in the public sector are less understood. The practice lens theory is drawn upon in this study to understand IOIS effects on procurement activities in the public sector of Ghana, a developing country context. The findings show the effects as: (1) successful online tendering processes; (2) unsuccessful online procurement execution processes; and (3) continuing use of paper-based document exchanges. The paper discusses how the effects resulted in a partial online procurement system and the failure to realize the desired benefits. It also discusses the constraints of a full-scale e-procurement platform deployment and use in developing country public sector and how they can be addressed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Schultze, U., Hiltz, S.R., Nardi, B.: Using synthetic worlds for work and learning. Commun. Assoc. Info. Syst. 22, 351–370 (2007)

    Google Scholar 

  2. Effah, J.: Virtual platforms for government services in covid-19 and beyond: a sociomaterial case study of passport service in Ghana. In: International Working Conference on Transfer and Diffusion of IT, pp. 150–161. IFIP, Tiruchirappalli (2020)

    Google Scholar 

  3. Tiwana, A.: Platform Ecosystems: Aligning Architecture, Governance, and Strategy. Kaufmann Publishers Inc., San Francisco (2014)

    Book  Google Scholar 

  4. Ahmad, T., Aljafari, R., Venkatesh, V.: The government of Jamaica’s electronic procurement system: experiences and lessons learned. Internet Res. 29(6), 1–18 (2019)

    Article  Google Scholar 

  5. Vaidya, K., Campbell, J.: Multidisciplinary approach to defining public E-Procurement and evaluating its impact on procurement efficiency. Info. Syst. Front. 18, 333–348 (2016)

    Article  Google Scholar 

  6. Wahid, F., Sein, M.K.: Steering institutionalization through institutional work: the case of an eprocurement system in Indonesian local government. In: 47th Hawaii International Conference on System Science, Hawaii, pp. 4264–4274 (2014)

    Google Scholar 

  7. Seo, D., Tan, C.-W., Warman, G.: Vendor satisfaction of E-Government procurement systems in developing countries: an empirical research in Indonesia. Info. Technol. Develop. 24(3), 554–581 (2018)

    Article  Google Scholar 

  8. Mohungoo, I., Brown, I., Kabanda, S.: A systematic review of implementation challenges in public E-Procurement. In: Hattingh, M., Matthee, M., Smuts, H., Pappas, I., Dwivedi, Y.K., Mäntymäki, M. (eds.) I3E 2020. LNCS, vol. 12067, pp. 46–58. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-45002-1_5

    Chapter  Google Scholar 

  9. Al-Busaidi, K.A., Olfman, L.: Knowledge sharing through inter-organizational knowledge sharing systems. J. Info. Knowl. Manage. Syst. 47(1), 110–136 (2017)

    Google Scholar 

  10. Corbiere, F.D., Rowe, F.: From ideal data synchronization to hybrid forms of interconnections: architectures, processes, and data. J. Assoc. Info. Syst. 14(10), 550–584 (2013)

    Google Scholar 

  11. Orlikowski, W.J.: Using technology and constituting structures: a practice lens for studying technology in organizations. Organ. Sci. 11(4), 404–428 (2000)

    Article  Google Scholar 

  12. Walsham, G.: Interpretive case studies in is research: nature and method. Euro. J. Info. Syst. 4(2), 74–81 (1995)

    Article  Google Scholar 

  13. Parker, G., Van Alstyne, M., Jiang, X.: Platform ecosystems: how developers invert the firm. MIS Q. 41(1), 255–266 (2016)

    Article  Google Scholar 

  14. Asadullah, A., Faik, I., Kankanhalli, A.: Evolution mechanisms for digital platforms: a review and analysis across platform types. In: 39th International Conference on Information Systems, ICIS, San Francisco, pp. 1–9 (2018)

    Google Scholar 

  15. Hein, A., Setzke, D.S., Hermes, S., Weking, J.: The influence of digital affordances and generativity on digital platform leadership. In: 40th International Conference on Information Systems, ICIS, Munich, pp. 1–10 (2019)

    Google Scholar 

  16. Orlikowski, W.J.: Knowing in practice: enacting a collective capability in distributed organizing. Organ. Sci. 13(3), 249–273 (2002)

    Article  Google Scholar 

  17. Boudreau, M.C., Robey, D.: Enacting integrated information technology: a human agency perspective. Organ. Sci. 16(1), 3–18 (2005)

    Article  Google Scholar 

  18. Giddens, A.: The Constitution of Society: Outline of the Theory of Structure. University of California Press, Berkeley (1984)

    Google Scholar 

  19. Orlikowski, W.J.: Sociomaterial practices: exploring technology at work. Organ. Stud. 28(9), 1435–1448 (2007)

    Article  Google Scholar 

  20. Wessel, L., et al.: Configuration in smart service systems: a practice-based inquiry. Info. Syst. J. 29, 1256–1292 (2019)

    Article  Google Scholar 

  21. Kwayu, S., Lal, B., Abubakre, M.: Enhancing organisational competitiveness via social media - a strategy as practice perspective. Info. Syst. Front. 20, 439–456 (2018)

    Article  Google Scholar 

  22. Sergeeva, A., Huysman, M., Soekijad, M., Hooff, B.V.: Through the eyes of others: how onlookers shape the use of technology at work. MIS Q. 41(4), 1153–1178 (2017)

    Article  Google Scholar 

  23. Myers, M.D.: Qualitative research in information systems. MIS Q. 21(2), 241–242 (1997)

    Article  Google Scholar 

  24. Myers, M.D.: Qualitative Research in Business and Management. Sage, Thousand Oaks (2013)

    Google Scholar 

  25. Klein, H., Myers, M.: A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Q. 23(1), 67–93 (1999)

    Article  Google Scholar 

  26. Webb, P.C., P.: Demystifying a hermeneutic approach to IS research. Australasian J. Info. Syst. 13(2), 31–48 (2006)

    Google Scholar 

  27. Kreuzer, S., Krönung, J., Bernius, S.: Dismantling the environmental context - the role of environmental characteristics in the organizational adoption of open standard-based inter-organizational information systems. In: 22nd European Conference on Information Systems, ECIS, Tel Aviv, Isreal, pp. 1–16 (2014)

    Google Scholar 

  28. Lairet, G., Rowe, F., Geffroy, B.: Understanding the undesirable effects of using interorganizational systems and integrated information systems: case studies among supply chain partners. In: 24th European Conference on Information Systems, ECIS, İstanbul, Turkey, pp. 1–16 (2016)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Operations and Management Information Systems, University of Ghana Business School, Accra, Ghana

    Michael Nartey Agbeko, John Effah & Richard Boateng

Authors
  1. Michael Nartey Agbeko
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. John Effah
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Richard Boateng
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Michael Nartey Agbeko .

Editor information

Editors and Affiliations

  1. National University of Ireland, Galway, Galway, Ireland

    Denis Dennehy

  2. National University of Ireland, Galway, Galway, Ireland

    Anastasia Griva

  3. Athens University of Economics and Business, Athens, Greece

    Nancy Pouloudi

  4. Swansea University, Swansea, UK

    Yogesh K. Dwivedi

  5. University of Agder, Kristiansand, Norway

    Ilias Pappas

  6. University of Turku, Turku, Finland

    Matti Mäntymäki

Rights and permissions

Reprints and permissions

Copyright information

© 2021 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Agbeko, M.N., Effah, J., Boateng, R. (2021). Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana. In: Dennehy, D., Griva, A., Pouloudi, N., Dwivedi, Y.K., Pappas, I., Mäntymäki, M. (eds) Responsible AI and Analytics for an Ethical and Inclusive Digitized Society. I3E 2021. Lecture Notes in Computer Science(), vol 12896. Springer, Cham. https://doi.org/10.1007/978-3-030-85447-8_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-85447-8_6

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-85446-1

  • Online ISBN: 978-3-030-85447-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Societies and partnerships

Search

Navigation