Skip to main content
SpringerLink
Log in

Orchestrating Agile IT Quality Management for Complex Solution Development Through Topic-Specific Partnerships in Large Enterprises – An Example on the EFIS Framework

  • Conference paper
  • First Online:
Systems, Software and Services Process Improvement (EuroSPI 2021)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1442))

Included in the following conference series:

Abstract

Enterprises have to find their ways to ensure systematic quality management in modern agile environments. However, there is no standard approach or framework which addresses the special demands of large enterprises. This work presents the approach of the Volkswagen Group IT to handle this topic. The work presents the challenge and the way to solve it from the perspective of the product owner of the quality innovation network and its embedding organization.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 109.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 139.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Chen, R.R., Ravichandar, R., Proctor, D.: Managing the transition to the new agile business and product development model: lessons from CISCO Systems. Bus. Horiz. 59(6), 635–644 (2016)

    Article  Google Scholar 

  2. Paasivaara, M., Lassenius, C., Heikkilä, V.T., Dikert, K., Engblom, C.: Integrating global sites into the lean and Agile transformation at Ericsson. In: IEEE 8th International Conference on Global Software Engineering, Bari, pp. 134–143 (2013)

    Google Scholar 

  3. Poth, A., Heimann, C.: How to innovate software quality assurance and testing in large enterprises? In: Larrucea, X., Santamaria, I., O’Connor, R.V., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings, pp. 437–442. Springer International Publishing, Cham (2018). https://doi.org/10.1007/978-3-319-97925-0_37

    Chapter  Google Scholar 

  4. SAFe® - https://www.scaledagileframework.com/. 23 Apr 2021

  5. Large-Scale Scrum - https://less.works/less/framework/index. 09 Mar 2021

  6. Nexus - https://www.scrum.org/resources/nexus-guide. 09 Mar 2021

  7. Scaling Agile@Spotify - https://blog.crisp.se/wp-content/uploads/2012/11/SpotifyScaling.pdf. 09 Mar 2021

  8. Recipes for Agile Governance in the Enterprise. https://www.cprime.com/rage/. 09 Mar 2021

  9. DA - https://www.disciplinedagileconsortium.org/. 09 Mar 2021

  10. Fitzgerald, B., Stol, K.J., O'Sullivan, R., O'Brien, D.: Scaling agile methods to regulated environments: an industry case study. In 2013 35th International Conference on Software Engineering (ICSE), pp. 863–872. IEEE (2013)

    Google Scholar 

  11. Hanssen, G.K., Stålhane, T., Myklebust, T.: SafeScrum®-Agile Development of Safety-Critical Software. Springer International Publishing, Cham (2018)

    Book  Google Scholar 

  12. Mas, A., Poth, A., Sasabe, S.: SPI with retrospectives: a case study. In: Larrucea, X., Santamaria, I., O’Connor, R.V., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings, pp. 456–466. Springer International Publishing, Cham (2018). https://doi.org/10.1007/978-3-319-97925-0_39

    Chapter  Google Scholar 

  13. Poth, A., Sasabe, S., Mas, A., Mesquida, A.L.: Lean and agile software process improvement in traditional and agile environments. J. Softw. Evol. Process. 31(1), e1986 (2019)

    Article  Google Scholar 

  14. Poth, A., Kottke, M.: How to assure agile method and process alignment in an organization? In: Larrucea, X., Santamaria, I., O’Connor, R.V., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings, pp. 421–425. Springer International Publishing, Cham (2018). https://doi.org/10.1007/978-3-319-97925-0_35

    Chapter  Google Scholar 

  15. Dingsøyr, T., Moe, N.B.: Towards principles of large-scale agile development. In: Dingsøyr, T., Moe, N.B., Tonelli, R., Counsell, S., Gencel, C., Petersen, K. (eds.) XP 2014. LNBIP, vol. 199, pp. 1–8. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-14358-3_1

    Chapter  Google Scholar 

  16. Laanti, M.: Characteristics and principles of scaled agile. In: Dingsøyr, T., Moe, N.B., Tonelli, R., Counsell, S., Gencel, C., Petersen, K. (eds.) XP 2014. LNBIP, vol. 199, pp. 9–20. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-14358-3_2

    Chapter  Google Scholar 

  17. The Scrum@Scale Guide. https://www.scrumatscale.com/wp-content/uploads/2020/12/official-scrum-at-scale-guide.pdf. 23 Apr 2021

  18. Leffingwell, D.: SAFe® 4.0 Reference Guide: Scaled Agile Framework® For Lean Software and Systems Engineering. Addison-Wesley Professional, Boston (2016)

    Google Scholar 

  19. SAFe®- Continuous Learning Culture. https://www.scaledagileframework.com/continuous-learning-culture/. 23 Apr 2021

  20. Deming, W.E.: Out of the crisis, p. 88. Massachusetts Institute of Technology, Center for Advanced Engineering Study, Cambridge, MA (1986)

    Google Scholar 

  21. LeSS Organizational Structure. https://less.works/less/structure/organizational-structure. 23 Apr 2021

  22. Schwaber, et al.: Agile Manifesto. https://www.agilealliance.org/wp-content/uploads/2019/09/agile-manifesto-download-2019.pdf. 23 Apr 2021

  23. Schwaber, K.: Enterprise Scrum (eScrum). The Enterprise and Scrum. Microsoft Press, Redmond, WA (2007)

    Google Scholar 

  24. Sutherland, J.: SCRUM the art of doing twice the work in half the time. Crown Business, New York (2014)

    Google Scholar 

  25. Scaling Agile @ Spotify. http://www.agileleanhouse.com/lib/lib/People/HenrikKniberg/SpotifyScaling.pdf. 23 Apr 2021

  26. Mankins, M., Garton, E.: How Spotify balances employee autonomy and accountability. Harv. Bus. Rev. 95, 1 (2017)

    Google Scholar 

  27. Recipes for Agile Governance in the Enterprise - https://www.cprime.com/wp-content/uploads/woocommerce_uploads/2013/07/RAGE-Final-cPrime1.pdf. 23 Apr 2021

  28. Recipes for Agile Governance in the Enterprise - https://www.cprime.com/resources/blog/category/agile-articles/. 23 Apr 2021

  29. The Disciplined Agile Enterprise (DAE) - https://www.pmi.org/disciplined-agile/process/dae. 23 Apr 2021

  30. The Disciplined Agile - Legal. https://www.pmi.org/disciplined-agile/process/legal. 23 Apr 2021

  31. The Disciplined Agile – Governance. https://www.pmi.org/disciplined-agile/process/governance. 23 Apr 2021

  32. The Disciplined Agile Quality. https://www.pmi.org/disciplined-agile/construction-goals/improve-quality. 23 Apr 2021

  33. Scrum. https://www.scrumguides.org/. 09 Mar 2021

  34. Huang, C.-C., Kusiak, A.: Overview of Kanban systems. Int. J. Comput. Integr. Manuf. 9(3), 169–189 (1996). https://doi.org/10.1080/095119296131643

    Article  Google Scholar 

  35. Reis, E.: The Lean Startup, p. 27. Crown Business, New York (2011)

    Google Scholar 

  36. Steghöfer, J.-P., Knauss, E., Horkoff, J., Wohlrab, R.: Challenges of scaled agile for safety-critical systems. In: Franch, X., Männistö, T., Martínez-Fernández, S. (eds.) PROFES 2019. LNCS, vol. 11915, pp. 350–366. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-35333-9_26

    Chapter  Google Scholar 

  37. IEC 61508–1:2010. https://www.vde-verlag.de/iec-normen/preview-pdf/info_iec61508-1%7Bed2.0%7Db.pdf. 09 Mar 2021

  38. Albers, A., Hahn, C., Niever, M., Heimicke, J., Marthaler, F., Spadinger, M.: Forcing creativity in agile innovation processes through ASD-innovation coaching. In: Proceedings of the Sixth International Conference on Design Creativity (ICDC), pp. 231–238 (2020)

    Google Scholar 

  39. Albers, A., et al.: A systematic approach to situation-adequate mechatronic system development by ASD-Agile Systems De-sign. Procedia CIRP 84, 1015–1022 (2019)

    Article  Google Scholar 

  40. Breitschuh, J., et al.: Scaling agile practices on different time scopes for complex problem solving. DS 91. In: Proceedings of NordDesign 2018, Linköping, Sweden (2018)

    Google Scholar 

  41. Macher, G., Brenner, E., Messnarz, R., Ekert, D., Feloy, M.: Transferable competence frameworks for automotive industry. In: Walker, A., O’Connor, R.V., Messnarz, R. (eds.) EuroSPI 2019. CCIS, vol. 1060, pp. 151–162. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-28005-5_12

    Chapter  Google Scholar 

  42. Trevisan, L., Brissaud, D.: Engineering models to support product–service system integrated design. CIRP J. Manuf. Sci. Technol. 15, 3–18 (2016)

    Article  Google Scholar 

  43. Triaa, W., Gzara, L., Verjus, H.: Organizational agility key factors for dynamic business process management. In 2016 IEEE 18th Conference on Business Informatics (CBI), vol. 1, pp. 64–73. IEEE (2016)

    Google Scholar 

  44. Hotel, O., Gzara, L., Verjus, H., Triaa, W.: Competency cataloging and localization to support organizational Agility in BPM. In: Del Río, A., Ortega, H.L., Santoro, F.M. (eds.) Business Process Management Workshops: BPM 2020 International Workshops, Seville, Spain, September 13–18, 2020, Revised Selected Papers, pp. 60–69. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-66498-5_5

    Chapter  Google Scholar 

  45. XSCALE Alliance. https://xscalealliance.org/#manifesto. 23 Apr 2021

  46. Avison, D.E., Lau, F., Myers, M.D., Nielsen, P.A.: Action research. Commun. ACM 42(1), 94–97 (1999)

    Article  Google Scholar 

  47. Hevner, A.R.: A three cycle view of design science research. Scand. J. Inf. Syst. 19(2), 4 (2007)

    Google Scholar 

  48. Poth, A., Kottke, M., Heimann, C., Riel, A.: The he EFIS framework for leveraging agile organizations within large enterprise, XP 2021 (2021). (in print)

    Google Scholar 

  49. Poth, A., Jacobsen, J., Riel, A.: A systematic approach to agile development in highly regulated environments. In: Paasivaara, M., Kruchten, P. (eds.) Agile Processes in Software Engineering and Extreme Programming – Workshops: XP 2020 Workshops, Copenhagen, Denmark, June 8–12, 2020, Revised Selected Papers, pp. 111–119. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-58858-8_12

    Chapter  Google Scholar 

  50. Poth, A., Jacobsen, J., Riel, A.: Systematic Agile development in regulated environments. In: Yilmaz, M., Niemann, J., Clarke, P., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 27th European Conference, EuroSPI 2020, Düsseldorf, Germany, September 9–11, 2020, Proceedings, pp. 191–202. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-56441-4_14

    Chapter  Google Scholar 

  51. Poth, A., Kottke, M., Middelhauve, K., Mahr, T., Riel, A.: Lean integration of IT security and data privacy governance aspects into product development in agile organizations. JUCS (2021). (in print)

    Google Scholar 

  52. Poth, A., Kottke, M., Riel, A.: Evaluation of agile team work quality. In: Paasivaara, M., Kruchten, P. (eds.) Agile Processes in Software Engineering and Extreme Programming – Workshops: XP 2020 Workshops, Copenhagen, Denmark, June 8–12, 2020, Revised Selected Papers, pp. 101–110. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-58858-8_11

    Chapter  Google Scholar 

  53. Poth, A., Kottke, M., Riel, A.: Agile team work quality in the context of agile transformations – a case study in large-scaling environments. In: Yilmaz, M., Niemann, J., Clarke, P., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 27th European Conference, EuroSPI 2020, Düsseldorf, Germany, September 9–11, 2020, Proceedings, pp. 232–243. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-56441-4_17

    Chapter  Google Scholar 

  54. Poth, A., Kottke, M., Riel, A.: Measuring team work quality in large-scale agile organizations. IET Softw. (2021). (in print)

    Google Scholar 

  55. Poth, A., Kottke, M., Mahr, T., Riel, A.: Teamwork quality in technology-driven product teams in large-scale agile organizations. J. Softw. Evol. Process. (2021). (in print)

    Google Scholar 

  56. Poth, A., Riel, A.: Quality requirements elicitation by ideation of product quality risks with design thinking. In: 2020 IEEE 28th International Requirements Engineering Conference (RE), pp. 238–249. IEEE (2020)

    Google Scholar 

  57. Poth, A., Kottke, M., Riel, A.: The implementation of a digital service approach to fostering team autonomy, distant collaboration, and knowledge scaling in large enterprises. Hum. Syst. Manage. 39(4), 573–588 (2020). https://doi.org/10.3233/HSM-201049

    Article  Google Scholar 

  58. Poth, A., Kottke, M., Riel, A.: Scaling agile on large enterprise level with self-service kits to support autonomous teams. In: 2020 15th Conference on Computer Science and Information Systems (FedCSIS), pp. 731–737. IEEE (2020)

    Google Scholar 

  59. Poth, A., Kottke, M., Riel, A.: Scaling agile on large enterprise level–systematic bundling and application of state of the art approaches for lasting agile transitions. In: 2019 Federated Conference on Computer Science and Information Systems (FedCSIS), pp. 851–860. IEEE (2019)

    Google Scholar 

  60. Przybyłek, A., Morales-Trujillo, M.E. (eds.): LASD/MIDI -2019. LNBIP, vol. 376. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-37534-8

    Book  Google Scholar 

  61. Poth, A., Meyer, B., Schlicht, P., Riel, A.: Quality assurance for machine learning – an approach to function and system safeguarding. In: IEEE 20th International Conference on Software Quality, Reliability and Security (QRS), pp. 22–29 (2020)

    Google Scholar 

  62. Poth, A., Beck, Q., Riel, A.: Artificial intelligence helps making quality assurance processes leaner. In: Walker, A., O’Connor, R.V., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings, pp. 722–730. Springer International Publishing, Cham (2019). https://doi.org/10.1007/978-3-030-28005-5_56

    Chapter  Google Scholar 

  63. Poth, A., Schubert, N., Riel, A.: Sustainability efficiency challenges of modern IT architectures – a quality model for serverless energy footprint. In: Yilmaz, M., Niemann, J., Clarke, P., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 27th European Conference, EuroSPI 2020, Düsseldorf, Germany, September 9–11, 2020, Proceedings, pp. 289–301. Springer International Publishing, Cham (2020). https://doi.org/10.1007/978-3-030-56441-4_21

    Chapter  Google Scholar 

  64. Oyelami, O.A., Poth, A., Hintsch, J., Riel, A.: Quality assurance and traceability in containerized continuous delivery process. In: Walker, A., O’Connor, R.V., Messnarz, R. (eds.) Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings, pp. 368–377. Springer International Publishing, Cham (2019). https://doi.org/10.1007/978-3-030-28005-5_28

    Chapter  Google Scholar 

  65. SAFe® - Continuous Learning Culture. https://www.scaledagileframework.com/continuous-learning-culture/. 12 Apr 2021

  66. Poth, A., Urban, H., Riel, A.: Make product and service requirements shippable - from the cloud service vision to a continuous value stream which satisfies current and future user needs. Springer (2021). (in print)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Volkswagen AG, Berliner Ring 2, 38436, Wolfsburg, Germany

    Alexander Poth & Mario Kottke

  2. Grenoble Alps University, Grenoble INP, G-SCOP, CNRS, 38031, Grenoble, France

    Andreas Riel

Authors
  1. Alexander Poth
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Mario Kottke
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Andreas Riel
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Alexander Poth .

Editor information

Editors and Affiliations

  1. Gazi University, Ankara, Turkey

    Murat Yilmaz

  2. Dublin City University, Dublin, Ireland

    Paul Clarke

  3. I.S.C.N. GesmbH, Graz, Austria

    Richard Messnarz

  4. IMC University of Applied Sciences Krems, Krems, Austria

    Michael Reiner

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Poth, A., Kottke, M., Riel, A. (2021). Orchestrating Agile IT Quality Management for Complex Solution Development Through Topic-Specific Partnerships in Large Enterprises – An Example on the EFIS Framework. In: Yilmaz, M., Clarke, P., Messnarz, R., Reiner, M. (eds) Systems, Software and Services Process Improvement. EuroSPI 2021. Communications in Computer and Information Science, vol 1442. Springer, Cham. https://doi.org/10.1007/978-3-030-85521-5_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-85521-5_7

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-85520-8

  • Online ISBN: 978-3-030-85521-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation