Abstract
Online learning is a cost-effective way of promoting social inclusion and enhancing the work-life economy. International employees and higher education students can find that they have limited opportunities to access comprehensive supplemental training opportunities, related to employment, in Finland. Tailored services based on UX design can be beneficial for their supplemental studies. This paper explores key elements identified on the basis of UX design, and how these elements can be utilized to develop effective online learning designs. An innovative case design was implemented in a Finnish firm (with 270 service users) between 2015 and 2019. The key design elements identified relate to types of accessibility, namely pedagogical, lingual, technological and economical. The study explains noticeable improvements in the overall process due to UX design utilization, such as flexibility, cost-effectiveness, user-empathetic solutions and an interactive learning experience. The practical implications of this service include enhancing required competencies and strengthening sustainable work culture.
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Ahola, M., Zafar, A., Porras, J., Hyypiä, M. (2022). International Employees’ Perceptions and UX Design Utilization in Online Learning Development. In: Ahram, T., Taiar, R. (eds) Human Interaction, Emerging Technologies and Future Systems V. IHIET 2021. Lecture Notes in Networks and Systems, vol 319. Springer, Cham. https://doi.org/10.1007/978-3-030-85540-6_11
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