Abstract
Technology is becoming increasingly entangled in all aspects of our lives often with unintended negative consequences. While there is increasing recognition of the ethical and value-based aspects in our technology design work, and while there is increasing support for the multidisciplinary collaborations needed to address current and future challenges, little focus has been put on the skills needed by people practically engaging in this work. Good technical and design skills are necessary but not sufficient. We also need good social-emotional-ethical skills, with implications for education, collaborations, and leadership development.
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Notes
- 1.
Many of these are also reflected in Paula Kotze’s keynote address at INTERACT2019, ‘Is HCI/UX Ready for the Fourth Industrial Revolution?’.
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Fitzpatrick, G. (2021). Future Digital Challenges: Social-Emotional Skills as Critical Enablers for Good Technical Design Work. In: Ardito, C., et al. Human-Computer Interaction – INTERACT 2021. INTERACT 2021. Lecture Notes in Computer Science(), vol 12932. Springer, Cham. https://doi.org/10.1007/978-3-030-85623-6_4
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