Abstract
Automating business processes is one of the most recurrent topics in industries, independent of its digital orientation. Competitiveness pushes companies to deliver their products or services efficiently and effectively.
This research has been supported by the Spanish Ministry of Science, Innovation and Universities under the NICO project (PID2019-105455GB-C31).
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As an example, in 2020 Appian acquired Jidoka RPA solution https://appian.com/resources/newsroom/press-releases/2020/appian-acquires-robotic-process-automation-rpa-company.html.
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Jiménez-Ramírez, A. (2021). Humans, Processes and Robots: A Journey to Hyperautomation. In: González Enríquez, J., Debois, S., Fettke, P., Plebani, P., van de Weerd, I., Weber, I. (eds) Business Process Management: Blockchain and Robotic Process Automation Forum. BPM 2021. Lecture Notes in Business Information Processing, vol 428. Springer, Cham. https://doi.org/10.1007/978-3-030-85867-4_1
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