Abstract
Small- and medium- sized enterprises (SMEs) face exceptional challenges in implementing smart manufacturing solutions. Specifically, SMEs often struggle with understanding advanced technologies well enough to implement them and reap the benefits. In this paper, we discuss one specific instance of this problem, namely implementation of data standards for effective business-to-business communications. We propose a possible solution to aid in lowering barriers for SMEs to access and apply technologies for data standardization, a vital part of effective business-to-business communications. Our solution takes a gamified approach by working to conceptualize the SMEs’ data into a story with fill-in-the-blanks, similar to a Mad Lib™. We believe that the development and implementation of this tool would provide numerous benefits including, but not limited to, boosting morale, making new technology and standards more approachable, and improving the learning experience.
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This work was performed under the following financial assistance award 70NANB20H028 from U.S. Department of Commerce, National Institute of Standards and Technology and J. Wayne & Kathy Richards Faculty Fellowship at WVU.
Certain commercial software products are identified in this paper. These products were used only for demonstration purposes. This use does not imply approval or endorsement by NIST, nor does it imply these products are necessarily the best available for the purpose.
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Keepers, M., Denno, P., Wuest, T. (2021). Proposing a Gamified Solution for SMEs’ Use of Messaging Technology in Smart Manufacturing. In: Dolgui, A., Bernard, A., Lemoine, D., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems. APMS 2021. IFIP Advances in Information and Communication Technology, vol 631. Springer, Cham. https://doi.org/10.1007/978-3-030-85902-2_3
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DOI: https://doi.org/10.1007/978-3-030-85902-2_3
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