Abstract
Nowadays, Internet of Things (IoT) platforms are becoming a huge opportunity for companies to collect data from connected machinery and analyse them to increase efficiency in production, optimize maintenance and introduce personalized service offerings. Specifically, multiple users can monitor real-time data and act based on updated information. Nevertheless, few studies are systematically focused on the implementation of Key Performance Indicators (KPIs) in the IoT environment. Based on an empirical case study, the article presents the implementation of dynamic KPI dashboards for an IoT platform, showing the challenges to face related to the trade-off between user desire and companies’ technological readiness.
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Acknowledgement
The researchers of the University of Bergamo have been funded by the Erasmus + Knowledge Alliance project DIGIFoF (Digital Design Skills for Factories of the Future - Project Nr. 601089-EPP-1–2018-1-RO-EPPKA2-KA).
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Venuta, M. et al. (2021). Implementation of IoT Platform’s Dashboards for the Visualisation of Dynamic KPIs: Insights from a Case Study. In: Camarinha-Matos, L.M., Boucher, X., Afsarmanesh, H. (eds) Smart and Sustainable Collaborative Networks 4.0. PRO-VE 2021. IFIP Advances in Information and Communication Technology, vol 629. Springer, Cham. https://doi.org/10.1007/978-3-030-85969-5_48
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DOI: https://doi.org/10.1007/978-3-030-85969-5_48
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