Skip to main content

Sentiment Analysis and Image Classification in Social Networks with Zero-Shot Deep Learning: Applications in Tourism

  • Conference paper
  • First Online:
16th International Conference on Soft Computing Models in Industrial and Environmental Applications (SOCO 2021) (SOCO 2021)

Abstract

Social media is one of the data sources that could provide more information or potential knowledge in almost any field of application. One of the main challenges of machine learning and big data is to solve the difficulty involved in the identification, classification, and, in general, the processing of all this data to extract useful information for a specific field. In this work, we propose a methodology for the detection of tourist places of interest through the combined use of images and text from social networks. For that purpose, we will be assisted by pre-trained neural networks for image classification and sentiment analysis. The result is frequency information of types of places according to a tourism-specific taxonomy combined with user sentiment indicators, which is potentially relevant information for tourism analysts.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 219.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 279.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://github.com/matrox1000/clip.

References

  1. Alaei, A., Stantic, B., Becken, S.: Sentiment analysis in tourism: capitalizing on big Data. J. Travel Res. 58(2), 175–191 (2019)

    Google Scholar 

  2. Domínguez, D.R., Redondo, R.P.D., Vilas, A.F., Khalifa, M.B.: Sensing the city with Instagram: clustering geolocated data for outlier detection. Expert Syst. Appl. 78, 319–333 (2017)

    Google Scholar 

  3. Giglio, S., Bertacchini, F., Bilotta, E., Pantano, P.: Using social media to identify tourism attractiveness in six Italian cities. Tourism Manage. 72(2018), 306–312 (2019)

    Google Scholar 

  4. Gomez, R., Gomez, L., Gibert, J., Karatzas, D.: Learning to learn from web data through deep semantic embeddings. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). LNCS, vol. 11134, pp. 514–529 (2019)

    Google Scholar 

  5. Li, J., Lizhi, X., Tang, L., Wang, S., Li, L.: Big data in tourism research: a literature review. Tourism Manage. 68, 301–323 (2018)

    Article  Google Scholar 

  6. Lorla, S.: TextBlob Documentation. TextBlob, p. 69 (2020)

    Google Scholar 

  7. Lucas, L., Tomas, D., Garcia-Rodriguez, J.: Exploiting the relationship between visual and textual features in social networks for image classification with zero-shot deep learning (2021)

    Google Scholar 

  8. Lv, S.X., Peng, L., Wang, L.: Stacked autoencoder with echo-state regression for tourism demand forecasting using search query data. Appl. Soft Comput. J. 73, 119–133 (2018)

    Google Scholar 

  9. McKercher, B.: Towards a taxonomy of tourism products. Tourism Manage. 54, 196–208 (2016)

    Article  Google Scholar 

  10. Menk, A., Sebastia, L., Ferreira, R.: Recommendation systems for tourism based on social networks: a survey. CoRR, March 2019

    Google Scholar 

  11. Mukhina, K.D., Rakitin, S.V., Visheratin, A.A.: Detection of tourists attraction points using Instagram profiles. In: Procedia Computer Science, vol. 108, pp. 2378–2382. Elsevier B.V. (2017)

    Google Scholar 

  12. Mukhina, K.D., Visheratin, A.A., Nasonov, D.: Urban events prediction via convolutional neural networks and Instagram data. In: Procedia Computer Science, vol. 156, pp. 176–184. Elsevier B.V. (2019)

    Google Scholar 

  13. Radford, A., et al.: Learning Transferable Visual Models From Natural Language Supervision. OpenAI, p. 47 (2019)

    Google Scholar 

  14. Saquete, E., Tomás, D., Moreda, P., Martínez-Barco, P., Palomar, M.: Fighting post-truth using natural language processing: a review and open challenges. Expert Syst. Appl. 141, 112943 (2020)

    Article  Google Scholar 

  15. Zhang, K., Chen, Y., Li, C.: Discovering the tourists’ behaviors and perceptions in a tourism destination by analyzing photos’ visual content with a computer deep learning model: the case of Beijing. Tourism Manage. 75, 595–608 (2019)

    Google Scholar 

  16. Zhou, B., Lapedriza, A., Xiao, J., Torralba, A., Oliva, A.: Learning deep features for scene recognition using places database - supplementary materials. In: NIPS 2014 Proceedings of the 27th International Conference on Neural Information Processing Systems, vol. 1, pp. 487–495 (2014)

    Google Scholar 

Download references

Acknowledgement

This work was funded by the University of Alicante UAPOSTCOVID19-10 grant for “Collecting and publishing open data for the revival of the tourism sector post-COVID-19” project. We would like to thank Nvidia for their generous hardware donations that made these experiments possible.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Luis Lucas .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Lucas, L., Tomás, D., Garcia-Rodriguez, J. (2022). Sentiment Analysis and Image Classification in Social Networks with Zero-Shot Deep Learning: Applications in Tourism. In: Sanjurjo González, H., Pastor López, I., García Bringas, P., Quintián, H., Corchado, E. (eds) 16th International Conference on Soft Computing Models in Industrial and Environmental Applications (SOCO 2021). SOCO 2021. Advances in Intelligent Systems and Computing, vol 1401. Springer, Cham. https://doi.org/10.1007/978-3-030-87869-6_40

Download citation

Publish with us

Policies and ethics